- ELIGIBILITY
To participate in the Club, you must be at least 18 years old and a legal resident of Australia . By enrolling and participating in the Club, you confirm that you meet this eligibility requirement.
For a high-level summary of how to join the Club, how to earn points, available rewards for different Club levels, please visit https://www.adidas.com.au/creatorsclub . For more details, please keep reading below.
- JOINING THE CLUB
If you meet the eligibility criteria above, you can join the Club by filling out a registration form on the adidas website at https://www.adidas.com.au/account-register , on the adidas mobile app, on the adidas running/adidas training apps, or by scanning a QR code in adidas retail stores. No purchase of any products is required to join the Club. Only one account is allowed per individual. If you join the Club, you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the registration form.
- EARNING POINTS
As a member of the Club, you will earn points for purchases (except for using or purchasing gift cards or any other kinds of purchases adidas may explicitly exclude from time to time) that you make on the Australia-version of our official website http://www.adidas.com.au (the " Website "), the Australia-version of our official mobile application (the " App ") or in participating adidas retail stores in Australia, as set forth in Annex A to these Terms (the " Stores ") (together, the " Eligible Channels "). For every AUD 1 (including applicable GST) spent you will earn 10 points.
Purchases include purchases of regular and sale priced merchandise. Purchases at stores other than the Eligible Channels will not qualify for points (even if you purchase adidas products). If you return purchased items, the points earned by those items will be deducted from your point’s total.
In addition to earning points for purchases, you can also earn points for certain interactions with us. The number of points available will be as set out at https://www.adidas.com.au/creatorsclubrewards . These include but are not limited to:
- Welcome bonus: When you first successfully register as a member of the Club, we will automatically credit your account with points to thank you for joining.
- Profile bonus: If you submit a complete profile on the App or Website then you will be awarded additional points. This profile bonus can only be earned once. Subsequent changes to your profile will not be awarded points, unless explicitly stated by us at that time.
- Product reviews: You can earn points by posting a review of adidas products on the Website or App. You hereby consent to your product reviews being publicly viewable. You may only be awarded points for a maximum of 10 reviews per calendar year. For the avoidance of doubt, you are free to determine the content of your review provided that you comply with Customer Ratings and Reviews Terms and Conditions presented to you when submitting your review.
- Birthday bonus: You may be eligible for bonus points on your birthday based on your level. This will be automatically credited to your membership account. Birthday bonus points will be awarded only once during a calendar year.
- adidas Runtastic apps (from 12 November, 2020): participating in adidas Runners events and completing activities in the adidas Runtastic apps: adidas Running and adidas Training.
- You can earn points in adidas Running by Runtastic app each time you track the distance of your run. When tracking runs, please note that points will be given only to activities that can be tracked by GPS (e.g. we can't give points to treadmill runs). Manual entries and edited activities are not eligible for receiving points. We will get you started by giving you points when you create a new account on the app.
- You can earn points in adidas Training by Runtastic app by completing workouts. You can get rewarded for maximum one completed workout per day. Please note that manual entries and edited activities are not eligible for receiving points. We will get you started by giving you points when you create a new account on the app.
From time to time, we, in our sole discretion, may change, discontinue, or add interactions where you can earn points, and change the number of points that could be earned, with or without prior notification to you. Please check our rules regularly.
You must provide your adidas membership identification (email address or membership ID) in the Stores, or be logged into your adidas account on the Website or App to receive the eligible points for your purchases or interactions. In the event you are unable to receive eligible points due to not being logged in or your identification not being accepted as proof, you may contact the adidas customer services team ( https://www.adidas.com.au/contact.html ) with the required proof to redeem the points for your purchases or interactions within 30 days from the date of your purchase or interaction, and adidas has the sole discretion to determine whether the proof you provide is sufficient and whether to proceed with your request on the redemption of points. Thereafter, we will not accept any further requests for point redemptions for the same purchase or interaction.
To the extent permitted by law, we will not be liable for any delay or omission in the crediting of points to your account for any reason whatsoever, including but not limited to technical faults, and inaccurate and/or incomplete information submitted by you.
Existing adidas account holders can start earning points from the day they have been migrated to the Club, and no prior transactions or interactions will be eligible for points. New members will start earning points from the date they register for the Club, and no prior transactions or interactions will be eligible for points save that when you have provided your email address (for the purpose of being contacted in relation to Club membership) in our Stores whilst making a purchase and you subsequently join the Club, we shall award you the points for that particular purchase to your Club membership. Membership start dates for the Club may vary for members depending on their account type.
- EXPIRATION OF POINTS
The Club points will remain valid for 12 months. This period will always finish at the end of the month. For example, if you earned points on June 9, 2019, they will expire on June 30, 2020, unless adidas explicitly states otherwise. Points are not transferable between members. Points have no cash value and cannot be exchanged for cash.
- CLUB LEVELS
The Club has four separate levels. You can move up through the different levels by earning points.
Level 1 is the entry-level for members with 0-999 points. You only need to register for the Club to be part of this level and no purchase of any products is required.
Level 2 is for members with 1,000 – 3,999 points.
Level 3 is for members with 4,000 – 9,999 points.
Level 4 is for members with 10,000 points and above.
You can climb to the higher levels by accumulating the required number of points mentioned above within 12 months from the end of the month of registration or current level entry (the “ Membership Year ”). Where applicable, multiple level upgrade is possible which will be based on your purchases and interactions with us. At higher levels, you can access even greater benefits. If level upgrades are achieved by acquiring points through purchases of our products, we reserve the right to delay this upgrade for a period that is equal to the applicable return period (30 days) for the purchased product(s).
You must meet the requalification requirements at the end of your Membership Year in order to remain at your current level. If not, you will be downgraded to the next level below after the last day of the Membership Year. Returns can cause you to drop down multiple levels. For example, if you return an order or product, the points earned will be deducted, which could cause you to drop by that number of points.
- LEVEL REQUALIFICATION
The requalification period starts on the exact date you upgrade or downgrade to a new level or maintain the current level, and ends 12 months later, always at the end of the month (unless you upgrade earlier before such end). Points earned after your last level entry will accumulate towards requalification points. The number of points required for you to requalify for any higher level or your current level is equal to the minimum point balance needed to enter that level.
After a level upgrade, your requalification points will be set to 0. After a level-maintenance, your requalification
points will be set to the minimum point balance needed to enter that level (1,000
for level 2, 4000 for level 3and 10,000 for level 4).
If you are in level 2, 3 or 4, and you do not earn enough points to maintain your current level within the requalification period, you will be downgraded to the next level below, regardless of the number of requalification points you have accumulated within the requalification period. The downgrade will take place after the last day of the requalification period, always at the end of the month. After a level downgrade, your requalification points will be set to 0.
- REWARDS
Entry and progress through each of the above-mentioned levels will unlock a set of new rewards for members as set out here: https://www.adidas.com.au/creatorsclubrewards .
You will have access to the rewards in your current level and the levels below it. For example, a level 3 member will have access to the rewards from level 3 as well as level 2 and level 1 (except for the lower levels’ entry discount vouchers).
The lists of rewards for different Club levels are determined by us in our sole discretion. We reserve the right to change the rewards for different Club level. The rewards offered are subject to availability. To the maximum extent permitted under applicable laws, we do not make any warranty or representation on any products or services offered as the rewards.
Certain rewards will be conditional upon you agreeing to separate terms and conditions applicable to that reward which will be made available to you when redeeming that reward . In addition, the following terms and conditions apply to the following specific rewards which may be offered under one or more of the levels: - Discount Vouchers: These are single use discount vouchers that are unlocked when you upgraded to a new higher level . These will have limited validity periods and maximum discount values of which details will be communicated to you on receipt of the discount vouchers. Certain product exclusions and/or Eligible Channels exclusions may apply. These discount vouchers may not be combined with other promotions or discounts.
- Early access to product launches: You may get early access to certain adidas product launches. These will exclude Hype product launches and are subject to pre-allocated stock availability for members.
- Free subscription to the adidas running and adidas training apps: available from entry into the Club and subject to acceptance of the adidas Running and Training Terms and Conditions.
- Premium subscription to the adidas running and adidas training apps: You will get a premium subscription to Runtastic Premium for the term indicated for your level, subject to acceptance of any applicable premium membership terms. Each subscription begins from the date the relevant voucher is activated with Runtastic Premium. For the avoidance of doubt, the subscription may be revoked if returning an order results in a level downgrade.
- Early access to sales/promotions: You may receive early access to certain sales/promotions that we make available. The duration of early access may vary between sales/promotions and could also depend on which level you are in at the time of the sale/promotion. Our standard terms and conditions for sales/promotions will also apply.
Specific rewards (whether products or experiences) are available while supplies last and may be subject to change, discontinuance, limitations, and substitutions by us, at our discretion and at any time without notice.
- USE OF ACCOUNT
You are responsible for maintaining the confidentiality of your password and account, and are fully responsible for any and all activities that occur under your password or account. The Club is for your personal use only. You must not share your adidas membership identification and/or password or in any way make them accessible to others. You must immediately inform the adidas customer services team (details set out below in Clause 14) of any unauthorised use of your password or account or any other breach of security. Any losses incurred or sustained by you in transmitting your personal information using your account shall be borne by you, and in no event shall any such losses in whole or in part be borne by us.
You agree that you shall not: - access, use, reproduce, modify, download, sell, transfer, publish or otherwise make available your membership information of the Club for any commercial purposes;
- impersonate any person or falsely state or otherwise misrepresent your affiliation with any person or entity;
- do any act or thing that might damage, disrupt or otherwise interfere with the operation of the Club;
- use your account and/or your membership of the Club for illegal purposes;
- gather and use the information and/or particulars posted or transmitted through your account, or otherwise via your membership for unsolicited advertising or unauthorised purposes;
- abuse your membership of the Club or use it for any unlawful or unauthorised purpose (which includes transmitting any computer viruses through your account or using your account in a manner which is discriminatory, offensive, abusive, malicious, defamatory or otherwise violates or infringes the rights of anyone else through our websites or apps); and/or
- transfer, sell or barter (or attempt to transfer, sale or barter) any of your rewards or member exclusive promotional offers.
- PERSONAL DATA
You consent to us for collecting, using, processing and disclosing your personal data in connection with your Club membership according to our Privacy Policy (as may be updated from time to time). Our Privacy Policy can be accessed at https://www.runtastic.com/privacy-notice?member_country=au .
- TERMINATION; EXPIRATION; CHANGES TO THE CLUB
You may cancel your Club membership at any time by logging in to your account on the Website or App.
We may cancel your Club membership at any time, at our sole discretion, if we determine that you (a) are ineligible in accordance with Clause 1 above, (b) have violated any of these Terms, any of the Website Terms and Conditions, any of the App Terms and Conditions, any of the adidas Running and Training Terms and Conditions, any applicable product terms of sale or any applicable law or regulation, or (c) engaged in any deception, forgery, fraud or committed any other abuse of the Club or of your membership thereto (e.g. misuse of points and/or rewards for any commercial purpose like resale). Membership will terminate immediately upon a member’s death.
We reserve the right to revoke some or all of your points or rewards if we determine that you received points or a reward due to an error, through fraud or deception, or in any manner not authorised.
If you or we cancel your Club membership, you will lose all your accumulated points. If you cancel your membership, you may choose to rejoin the Club by registering. When restarting your Club membership, your previously-earned points will not continue to your new Club membership.
To the fullest extent permitted by law, our decision on all matters and disputes concerning the Club and your membership shall be final and binding.
We may, in our sole discretion, make minor changes to the Club and/or these Terms from time to time (if, for example, there is a change in the law that means we need to change these Terms, we add new rewards, add possibilities to earn points, modify Club functionalities or modify the technical environment). Please check these Terms as well as https://www.adidas.com.au/creatorsclub regularly to ensure that you understand the up-to-date terms/rules that apply in relation to your membership of the Club. Your continued participation in the program following such changes constitutes your acceptance of the changes. If we deem in our sole and reasonable discretion that any changes will materially adversely impact your membership rights, we shall give you a reasonable notice. Any such changes shall be effective from such date as determined and notified by us to you from time to time.
We reserve the right, at our sole discretion, to make determination on the termination or suspension of the Club. In such case, we will provide you with a reasonable notice prior to the termination or suspension, as the case may be. Unless otherwise explicitly specified by us, your accumulated points will expire upon the termination of the Club membership program.
You agree that you will not be entitled to any compensation in relation to any changes to the Club and/or these Terms, or termination or suspension of the Club membership program.
- DISCLAIMER AND LIMITATION OF LIABILITY
If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into these Terms.
Nothing in these Terms excludes or limits our liability for: - death or personal injury caused by our negligence;
- fraud or fraudulent misrepresentation; or
- any matter in respect of which it would be unlawful for us to exclude or restrict our liability.
Nothing in these Terms excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition, implied or imposed by any legislation that cannot lawfully be excluded or limited, including under the Australian Consumer Law. To the maximum extent permitted by law, our liability for any failure to comply with any such right or remedy, guarantee, warranty or other term or condition is limited to (at our option): (a) in the case of goods, the replacement of the goods or the supply of equivalent goods, the repair of the goods, the payment of the cost of replacing the goods or of acquiring equivalent goods, or the payment of the cost of having the goods repaired; and (b) in the case of services, the supply of the services again or the payment of the cost of having the services supplied again.
To the extent permitted by law and subject to the above paragraph, our aggregate liability to you in respect of any loss or damage suffered and arising out of or in connection with these Terms, whether in contract, tort (including negligence) or for breach of statutory duty, or in any other way, shall not exceed the amount of AUD100.
- GOVERNING LAW AND JURISDICTION
These Terms shall be governed by the laws of Victoria, Australia. In the event that any dispute arises under these Terms, or
in relation to your membership in the Club, you and we both agree to submit to
the non-exclusive jurisdiction of the courts of Victoria, Australia.
- MISCELLANEOUS
To the fullest extent permitted by applicable law, you shall indemnify us and keep us indemnified against any loss, damage, liability cost and expense (including legal costs and disbursements on a full indemnity basis), directly or indirectly arising from or relating to your misuse of your membership and/or breach of any of these Terms, including without limitation, if you commit any fraud or misrepresent any information supplied or to be supplied under these Terms.
Each of the clauses of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining clauses will remain in full force and effect.
If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
- CONTACTING US
Should you have any questions about these Terms or the Club or have any reasons for a complaint you can contact us by clicking https://www.adidas.com.au/contact.html .
PLEASE RETAIN A COPY OF THESE TERMS FOR YOUR RECORDS AND PLEASE CHECK THE ADIDAS WEBSITE OR APP FREQUENTLY FOR ANY CHANGES TO THESE TERMS.
Last updated: 10 March 2022
Annex A – Participating adidas Retail Stores in Australia
VIC - Chadstone BCS – Shop 302, 1341 Dandenong Road, Chadstone, VIC 3148
- adiCentre BCS – Unit 21, 35 Dunlop Rd, Mulgrave, VIC 3170
- Highpoint BCS – 100 - 200 Rosamond Rd, Maribyrnong, VIC, 3032
- Chadstone OCS – SB053, Chadstone Shopping Centre, 1341 Dandenong Rd, Chadstone VIC 3148
- Melbourne Central OCS - Shop 37-38 300 Lonsdale Street, Melbourne VIC 3000
- Cheltenham FO – DFO - 122/ 250 Centre Dandenong Rd, Cheltenham, VIC 3192
- Essendon DFO – Shop 24, 100 Bulla Road, Essendon Fields, VIC 3041
- South Wharf DFO – South Wharf DFO, 17-19/ 20 Convention Centre Pl, Melbourne, VIC 3006
- Uni Hill FO – Uni Hill Factory Outlets, T138 2 Janefield Drive, Bundoora, VIC 3083
QLD - Pacific Fair OCS – Shop 2774A, Pacific Fair, Hooker Blvd, Gold Coast, QLD 4218
- Cavill Ave OCS – 3170 Surfers Paradise Boulevard Surfers Paradise QLD 4217
- Jindalee FO – Shop T1-5 16 Amazons Place, Jindalee QLD 4074
- Brisbane DFO – Shop 123, Ninth Avenue Skygate, Brisbane Airport, QLD 4007
- QLD HBT FO – HBT Gold Coast, SC88, Cnr Gold Coast Hwy & Oxley Drive, Biggera Waters QLD 4216
- Cairns FO - Shop T53, Cairns DFO, 274 Mulgrave Road, QLD 4870
NSW - Sydney City BCS – Westfield Sydney City Shop 1002/86 - 100 Market St, Sydney 2000
- Sydney City OCS – Westfield Sydney City, S1013A,188 Pitt Street, Sydney NSW 2000
- Lidcombe FO – 55-59 Parramatta Rd, Lidcombe NSW 2141
- Liverpool FO Pop-up – Shop 6A, Fashion Spree, 5 Viscount Place, Warwick Farm, NSW 2170
- Birkenhead Point FO – Shop 69/70, Birkenhead Point, 19 Roseby St, Drummoyne, NSW 2047
ACT - Canberra FO – Shop 143, Canberra DFO, 337 Canberra Ave, Fyshwick, ACT 2609
SA - SA HBT FO – Harbour Town Adelaide, Shop T2A, 727 Tapleys Hill Road, West Beach SA 5024
- Rundle Mall OCS – 148 Rundle Mall, Adelaide, SA 5000
WA - Perth HBT FO – Watertown Brand Outlet Tenancy SG27A, 840 Wellington St, West Perth WA 6005
- Perth DFO - 11 High St, Perth Airport WA 6105
