adidas Runtastic: adidas Running app

ADIDAS PRIVACY POLICY

WHAT DOES THIS PRIVACY POLICY TELL YOU?
WHICH ADIDAS ENTITIES COLLECT AND MANAGE YOUR PERSONAL INFORMATION?
WHO IS THE DATA PROTECTION OFFICER FOR ADIDAS?
WHAT PERSONAL INFORMATION DOES ADIDAS COLLECT AND HOLD (CATEGORIES OF PERSONAL INFORMATION)?
HOW DOES ADIDAS COLLECT YOUR PERSONAL INFORMATION?
WHAT ARE THE PURPOSES FOR WHICH ADIDAS COLLECTS, HOLDS, USES AND DISCLOSES PERSONAL INFORMATION?
WHAT DOES ADIDAS DO WITH PERSONAL INFORMATION COLLECTED THROUGH WWW.ADIDAS.CO.NZ, THE ADIDAS APP AND OUR DIFFERENT PLATFORMS, PORTALS AND APPLICATIONS, AND WHY (PURPOSE, PROCESSING)?

XX. PUSH NOTIFICATIONS (IN-APP COMMUNICATION)

HOW CAN YOU UNSUBSCRIBE FROM MARKETING MESSAGES?
WHO IS YOUR PERSONAL INFORMATION DISCLOSED TO AND IS YOUR PERSONAL INFORMATION DISCLOSED OUTSIDE OF NEW ZEALAND?
HOW DO WE HOLD AND SECURE YOUR PERSONAL INFORMATION?
HOW CAN YOU ACCESS AND SEEK THE CORRECTION OF YOUR PERSONAL INFORMATION?
HOW CAN YOU MAKE A COMPLAINT?
QUESTIONS, COMPLAINTS, AND SUPPORT – WHO AND HOW YOU CAN GET IN TOUCH WITH THEM?
UPDATES AND NOTIFICATION OF UPDATES

ADIDAS PRIVACY POLICY

Updated on 10 March 2022

1. WHAT DOES THIS PRIVACY POLICY TELL YOU?

This Privacy Policy explains how Adidas New Zealand Limited manages Personal Information. This includes the information from which you can be identified directly or indirectly while you browse <www.adidas.co.nz> as well as when you interact with our different platforms, portals and applications using your Personal Information, including the adidas app.

"Personal Information" is information about an identifiable individual.

This Privacy Policy provides information on:

a. which adidas Group entities manage your Personal Information;

b. Data Protection Officer;

c. the different types of Personal Information we collect and hold (“Categories of Personal Information”)

d. how we collect and hold your Personal Information, and why we collect, hold, use and disclose your Personal Information (“Purpose”; “Processing”);

e. other recipients of your Personal Information (“Recipients”);

f. transferring your Personal Information out of the country; and

g. how you can access or seek the correction of your Personal Information, or make a privacy complaint.

2. WHICH ADIDAS ENTITIES COLLECT AND MANAGE YOUR PERSONAL INFORMATION?

Adidas New Zealand Limited collects your Personal Information when you interact with adidas in New Zealand.

When you interact with adidas through <www.adidas.co.nz> or our different platforms, portals and applications, your Personal Information may be collected and managed on behalf of Adidas New Zealand Limited by the following adidas Group entities:

adidas AG
adidas International Trading AG
adidas International Marketing B.V.
adidas Australia Pty Limited
runtastic GmbH

In this Privacy Policy, the term " adidas Data Controllers " refers to all of the above adidas Group entities.

3. WHO IS THE DATA PROTECTION OFFICER FOR ADIDAS?

You can contact the Privacy Officer at Adidas New Zealand Limited at:

privacyofficer.pacific@adidas.com +61 3 9269 5221 Adidas New Zealand Limited | Level 1 | 37 Dunlop Road | Mulgrave, Victoria 3170 | Australia

4. WHAT PERSONAL INFORMATION DOES ADIDAS COLLECT AND HOLD (CATEGORIES OF PERSONAL INFORMATION)?

The kinds of personal information that Adidas New Zealand Limited collects and holds about you will depend on the nature of your dealings with us and the circumstances of collection.

Set out below are the kinds of information we collect if you deal with us through <www.adidas.co.nz> or our different platforms, portals and applications, including the adidas app. If you deal with us as a supplier, a contractor or in some other capacity, we may collect your name, contact details and any other information you choose to provide to us. We may also collect details of the interactions we have with you.

These are the categories of Personal Information we collect from you if you browse <www.adidas.co.nz> or interact with our different platforms, portals and applications using your Personal Information, including the adidas app:

Identity information – includes: name [first, last, initials], Date of Birth, e-mail address, unique consumer identifier number (including your adiClub membership number), nickname, password, social media identifiers and information passed along to us via your Facebook or adiClub account, your device fingerprint, and gift card codes that are assigned to you. We use it to verify your identity.

Contact information - includes: your phone number, shipping and billing address, e-mail address, Messenger ID, social media handle, any other communication channel you have used to contact us for more information. We use it to contact you for different reasons depending on the purposes stated below.

Location information - includes: your residential location, current log-in location [IP address], GPS location (if you wish to share with us, for example through your mobile device settings), or the specific adidas site you have visited that might give us clues about where you are. We use it to help you find what you are looking for at your current location.

Size information - includes: shoe size, clothes size, height, weight, chest, waist, hip, inseam, body shape, heel-toe measurement. We use it to make sure your gear fits.

Purchase information - includes: your payment information (credit card number), payment risk profile (provided to us by our payment risk solution), shopping cart (your ordered items), delivery details, shipping and billing address, customer order number, purchase history with adidas, transaction ID, and any other information related to your purchase. We use it to complete your order on adidas sites and apps, in adidas stores, or other selling platforms.

Behavioural and Profile information - includes: your shopping history, Wishlist items, your browsing behaviour, your browsing preferences, your shopping preferences, in-store interactions, your workout history, product reviews, social media interactions with us, and any other intelligence we have about you to help us learn you as a consumer better, including “Community information”. We use it to know you better as a consumer, so we can send you marketing messages containing only products and services that we think you might be interested in.

Community information – includes: information provided by you when you participate in various adidas events and communities either as a trainer, team member, a participant or as a promoter of our events, including for example: pictures, videos, your nickname, your team, your interests and preferences, your feedback, leader boards, event participation, joined groups, and registration details. We use this information to organise the events and communities, and to know more about you as a consumer.

Social Media information – includes: information obtained through your interaction with us on various social media channels such as Facebook, Instagram, Google, etc., including: any social media information that is publicly available such as your social media handles, social media interactions and public postings, your “Likes” and other reactions, your social media connections, your photos that are public, or those you send to us by mentioning us or following our social media posts by using “handles” or “hashtags”. We obtain this information from the social media network (e.g. Facebook, Snapchat, Instagram, etc.) directly or indirectly through third-party agencies we have agreements with.

Device information – includes: Information about your device or browser that give us an idea about your browsing behaviour or device usage. Your device information is collected by our app, and your browser information is collected by our cookies, tags, and pixels. This is often required for network security purposes. This includes, but is not limited to: IP address, date and time of the visit, how long you remained on our website, the referral URL (if you came to our site via a different site or an advertisement), the pages visited on our site, your browser type, device type, versions, operating system.

Activity information - includes: fitness data (for example workout start and end times, activity type, sports category), sensor data (for example step goal, duration, pace, distance, calories, heartbeat, RunScore and speed), and other data related to your fitness app (for example adidas Running and Training apps). We use it to help you improve your performance goals and improve your user experiences and identify what products might be best for you based on your exercise patterns.

Correspondence – includes: conversations we have when you contact customer service, the emails you write to us about our products or services, the complaints you address to us via post, e-mail, fax, chat, Messenger, or call, notes we prepared on your feedback, calls back from our Customer Service to you, and any other communication between you and adidas personnel/service providers. We record all Customer Service calls for quality assurance purposes.

Preference information - includes: preferred language, log-in location, Wishlist items, preferred shipping address, browsing preferences, our correspondence with you, your adidas product reviews. We use it to give you convenience when you visit and/or shop on our sites and apps.

adiClub information – includes: Unique Member Identifier (member ID), date you became a member, store ID (if you signed up in a retail store), source ID, country and brand of your original membership, membership points, engagement history, rewards history, membership vouchers associated to members. All the information listed here will be kept for as long as you are a adiClub member.

5. HOW DOES ADIDAS COLLECT YOUR PERSONAL INFORMATION?

Adidas New Zealand Limited generally collects personal information about you directly from you, such as when you visit us or interact with us in writing, electronically or by telephone, you communicate with us through <www.adidas.co.nz> , via customer service or our different platforms, portals and applications, or you participate in one of our promotions or events.

Sometimes, we may collect Personal Information from third parties for purposes connected to our relationship with you. For example, we may collect Personal Information about job applicants from third party recruiters. If you provide us with Personal Information about another person, please make sure you tell them about this Privacy Policy.

We will collect information directly from you unless we have reasonable grounds to believe that one of the exceptions in Information Privacy Principle (IPP) 2 applies to allow us to indirectly collect the information.

6. WHAT ARE THE PURPOSES FOR WHICH ADIDAS COLLECTS, HOLDS, USES AND DISCLOSES PERSONAL INFORMATION?

Adidas New Zealand Limited collects, holds, uses and discloses Personal Information for the purposes connected to our relationship with you, including:

to respond to enquiries about the products and services we offer
to supply our products and services
if you enter one of our promotions or events, to administer your participation in that competition or event
to manage our relationships with customers, contractors and suppliers
for our administrative purposes and internal record keeping
to provide customer service and technical support, and deal with any complaints or feedback
to perform research and analysis
to send you adidas news, offers and information about our products, services and events and for opinion research purposes, where you have signed up for our newsletters or otherwise consented to receiving marketing messages
to consider job applicants for current and future employment
if you sign up for an adidas account, to allow you to use the same sign in details anywhere in the world
for identification and authentication purposes
to improve our products and services
to personalise the products and services we offer you
to facilitate sales and deliveries

We may use or disclose your information for other purposes required or authorised by or under law (including purposes for which you have provided your consent).

If Adidas New Zealand Limited is unable to collect Personal Information from or about you, we may not be able to respond to your requests or enquiries or engage in other dealings with you.

7. WHAT DOES ADIDAS DO WITH PERSONAL INFORMATION COLLECTED THROUGH WWW.ADIDAS.CO.NZ, THE ADIDAS APP AND OUR DIFFERENT PLATFORMS, PORTALS AND APPLICATIONS, AND WHY (PURPOSE, PROCESSING)?

Adidas New Zealand Ltd collects and uses your Personal Information through <www.adidas.co.nz> ,the adidas app and our different platforms, portals and applications for purposes connected to our relationship with you.

In this section, we explain:

a. When and why do we need your Personal Information (“ Purpose ”)?

b. What do we do to your Personal Information for each Purpose (“ Processing ”)?

c. Which of your Personal Information do we need for each Purpose (“ Categories of Personal Information ”)?

d. With whom (types of service providers) do we share your Personal Information to achieve the purpose (“ Categories of Recipients ”)?

I. SITE (ADIDAS DOMAIN) OPERATION AND APP OPERATION

PROCESSING - To run the sites that are connected to the adidas domain and the adidas app, fix bugs to make sure you always see the site the way we intended, and monitor compliance with our Terms and Conditions, we screen all traffic to our site and analyse data that is received by our servers.

Use of Cookies/Tags/Pixels: We may collect your personal details for this purpose by using technologies such as cookies, pixels and tags to collect your device information. More information is available in “XVIII. COLLECTING YOUR DEVICE INFORMATION ON OUR WEBSITE USING COOKIES, PIXELS, TAGS, AND SIMILAR TECHNOLOGIES”.

CATEGORIES OF PERSONAL INFORMATION -

Device information
Identity information
Behavioural and Profile information
Preference information

CATEGORIES OF RECIPIENTS -

adidas Data Controllers
adidas AG Subsidiaries and Affiliates
Site Administration Support Providers

II. DOMAIN AND NETWORK SECURITY AND USER AUTHENTICATION

PROCESSING - To protect our domains, detect unusual activities, and prevent security threats and protect our site-visitors from unauthorised accesses (such as hackers), we screen all traffic to our sites, and authenticate user log-in information using tokens to verify the details you provide to us and compare it with other available information, such us the credentials you have provided directly to adidas or other platforms (such as Runtastic or Facebook) or information that is available in the public domain to ensure only “authorised” users have access to our sites.

CATEGORIES OF PERSONAL INFORMATION -

Device information
Identity information
Behavioural and Profile information
Preference information

CATEGORIES OF RECIPIENTS -

adidas Data Controllers
adidas AG Subsidiaries and Affiliates
Site Administration Support Providers

III. GLOBAL CREDENTIAL TO ALL ADIDAS PLATFORMS – USER EXPERIENCE

PROCESSING - We know you don’t like to remember usernames and passwords, or having to register multiple times.

To enable our users to log on to all platforms, portals, services, communities and apps operated by or on behalf of adidas Data Controllers (which includes the adidas Running app, the adidas Training app and services) (“adidas Platforms”) with one set of log-in credentials (“adidas Log-In”), we store your adidas Log-In in our global authentication platform. When you use your adidas Log-In to enter any adidas Platform, we will use a token to verify your identity from our global authentication platform. This also further ensures our network and domain security.

CATEGORIES OF PERSONAL INFORMATION

Identity information (username, password, email)
adiClub information (for adiClub members only)
Preference information

CATEGORIES OF RECIPIENTS

adidas Data Controllers
adidas AG Subsidiaries and Affiliates
Site Administration Support Providers

IV. SALES OF ADIDAS PRODUCTS - ONLINE AND OFF-LINE ORDER

PROCESSING To process your online and/or in-app orders, make sure your payment is received, comply with the requirements under our Terms and Conditions (3. Purchase Terms) (for selling you the products) including invoice processing, delivery, personalisation services, exchanges and refunds, click and collect. Your order cannot be completed if our payment fraud detection solutions flag your transaction as suspicious and potentially fraudulent. Please note the payment fraud detection system is an automated decision-making process. It is required to allow us to conclude the contract with you.

CATEGORIES OF PERSONAL INFORMATION

Identity information
Contact information
Location information
Size information
Purchase information
Correspondence
Device information
adiClub information (for adiClub members only)

CATEGORIES OF RECIPIENTS

adidas Data Controllers
adidas AG Subsidiaries and Affiliates
Selling Partners (where applicable)
Manufacturing Providers
Delivery Service Providers
Payment Risk Solution Providers
Payment Processing Providers
IT Cloud Solution Providers

V. PAYMENT FRAUD DETECTION

PROCESSING - We combine the purchase information you provide to us with other information we obtain through our third-party payment risk and fraud prevention service providers to ensure any purchases are legitimate, or you do not purchase our products in violation with our terms and conditions. This means depending on the outcome of the analysis of your information, we may reject your order, and decline your payment. This is an automated decision-making process that is required to conclude our sales contract with you.

CATEGORIES OF PERSONAL INFORMATION -

Identity information
Contact information
Behavioural and Profile information
Purchase information
Device information

CATEGORIES OF RECIPIENTS

adidas Data Controllers
adidas AG Subsidiaries and Affiliates
Payment Risk Solution Providers
Payment Processing Providers
IT Cloud Solution Providers

VI. PRODUCT DELIVERY

PROCESSING - Once you have successfully placed an order, we use your contact details (home and/or shipping address) and other purchase information to deliver the products you purchased to you.

Adidas New Zealand Limited, adidas Australia Pty Limited and/or our Delivery Service Providers may also provide your Personal Information to the relevant customs authorities in New Zealand and/or Australia for the purpose of facilitating sales and deliveries, including customs clearance.

CATEGORIES OF PERSONAL INFORMATION -

Identity information: Name
Contact information: Shipping Address

CATEGORIES OF RECIPIENTS

adidas Data Controllers
adidas AG Subsidiaries and Affiliates
Delivery Service Providers and customs authorities, where applicable
IT Cloud Solution Providers

VII. ELECTRONIC DELIVERY TRACKING

PROCESSING - This is a service provided on request of the consumer by our Delivery Partners.

You have the option to track your delivery using services provided directly by our delivery partners; however, we will only be able to share your information with our delivery partners for this purpose with your consent. The service is hosted on the Delivery Partner’s platform. You should read their Privacy Policy for the processing of your Personal Information for this purpose.

CATEGORIES OF PERSONAL INFORMATION

Identity information
Contact information
Any other information you may directly and voluntarily provide to the Delivery Partner

CATEGORIES OF RECIPIENTS

Delivery Service Providers

VIII. BUSINESS OPERATIONAL ANALYTICS

PROCESSING - We need to know how we do as a business. This is in the interest of our shareholders, our board members, our employees, and our partners. For this purpose, we need to analyse different categories of information to understand how our products are selling in different markets, what are the popular features of our products, what worked and what didn’t in terms of our marketing and advertising campaigns, our product designs and distribution strategy, our website design and overall user experience, so we can establish, implement, and evaluate our business strategy.

This includes analysing data to understand how users browse our site and use the app to improve our user experience design to make sure you will continue to purchase our products and interact with us on our sites and applications.

To minimise the risk to you as an individual, we will only use either the unique consumer identifier or the IP address for this purpose.

You can learn more about how our Data Analytics Solution Providers provide analytics services by using your data here:

Adobe Analytics Data Collection: https://marketing.adobe.com/resources/help/en%5FUS/reference/c%5FPrivacy%5FOverview.html
Google Analytics Data Collection: https://support.google.com/analytics/answer/6318039?hl=en

CATEGORIES OF PERSONAL INFORMATION

Identity information: Unique Consumer Identifier (only)
Size information
Purchase information
Behavioural and Profile information
Community information* Activity information
Device information* Correspondence
adiClub information (for adiClub members only)

CATEGORIES OF RECIPIENTS

adidas Data Controllers
adidas AG Subsidiaries and Affiliates
Prospective Buyers and Investors
Business Consulting Service Providers* Data Analytics Solution Providers
IT Cloud Solution Providers

IX. CUSTOMER SERVICE

PROCESSING - We collect your Personal Information to tell you when the product you like is available upon your request and respond to your questions and concerns through various communications channels we make available to you.

CATEGORIES OF PERSONAL INFORMATION -

Identity information
Contact information
Location information
Size information
Purchase information
Correspondence
adiClub information (for adiClub members only)

CATEGORIES OF RECIPIENTS

Customer Service Provider
adidas Data Controllers
adidas AG Subsidiaries and Affiliates
Selling Partners (where applicable)
Delivery Service Providers
Payment Risk Solution Providers
Payment Processing Providers
IT Cloud Solution Providers

X. PERSONALISED MARKETING MESSAGES VIA EMAIL (Newsletter Sign-Up)

PROCESSING - If you have signed up for our newsletters or otherwise consented to receiving marketing messages, we send you marketing messages that we think you would be interested in (“personalised”) to the email address you provide to us. To send you “personalised” messages, observe your online (and sometimes, where applicable, offline) behaviour, and analyse your behaviour using analytics to best estimate what product lines you might be interested in, and you can benefit from. This requires us to collect various categories of Personal Information from you. We use different analytics tools to understand what your behaviour means in terms of your like and dislike of our various product lines, and to understand the impact (success rates) of the messages delivered to you.

CATEGORIES OF PERSONAL INFORMATION -

Identity information
Contact information (if available to adidas)
Location information
Size information (if available to adidas)
Purchase information (if available to adidas)
Behavioural and Profile information (if available to adidas)
Community information (if available to adidas)
Social Media information (if available to adidas)
Activity information (if available to adidas)
Device information
Preference information (if available to adidas)

CATEGORIES OF RECIPIENTS -

adidas Data Controllers
adidas AG Subsidiaries and Affiliates
Email Marketing Support Providers
IT Cloud Solution Providers

XI. PERSONALISED MARKETING MESSAGES VIA EMAIL (via existing contract)

PROCESSING - If you have signed up for our newsletters or otherwise consented to receiving marketing messages, we send you marketing messages that we think you would be interested in (“personalised”) to the email address you provide to us during a purchasing contract. To send you “personalised” messages, observe your online (and sometimes, where applicable, offline) behaviour, and analyse your behaviour using analytics to best estimate what product lines you might be interested in, and you can benefit from. This requires us to collect various categories of Personal Information from you. We use different analytics tools to understand what your behaviour means in terms of your like and dislike of our various product lines, and to understand the impact (success rates) of the messages delivered to you.

CATEGORIES OF PERSONAL INFORMATION -

Identity information
Contact information (if available to adidas)
Location information
Size information (if available to adidas)
Purchase information (if available to adidas)
Behavioural and Profile information (if available to adidas)
Community information (if available to adidas)
Social Media information (if available to adidas)
Activity information (if available to adidas)
Device information
Preference information (if available to adidas)

CATEGORIES OF PERSONAL INFORMATION -

adiClub information (for adiClub members only)

CATEGORIES OF RECIPIENTS -

adidas Data Controllers
adidas AG Subsidiaries and Affiliates
Email Marketing Support Providers
IT Cloud Solution Providers

XII. TARGETED MESSAGES ON 3RD-PARTY ADVERTISING PLATFORMS

PROCESSING - We use third-party advertising platforms, such as Facebook, Google, YouTube, Instagram, etc. to send you messages that are targeted at you, based on your behaviour and browsing pattern, at specific times and locations of these platforms to increase the efficiency of our advertising campaigns. We use third-party solutions such as Google Audience and Facebook Custom Audience to help us do a better job at targeting our campaigns and messages for our consumers. Your Personal Information is shared with the third-party advertising platforms, and they will attempt to match your profile in their database to determine the optimal time and place (the page you are browsing) to show you an advertisement from adidas. We also need to analyse necessary information to understand the impact of our campaigns. If you don’t accept that we track you for this purpose, you will still see adidas advertisements on other platforms at random.

You can learn more about how our Advertising Partners help us achieve this purpose by visiting their sites:

Google Personalised Advertising: https://support.google.com/adspolicy/answer/143465?hl=en
Google Advertising Policies: https://support.google.com/adspolicy/answer/6020956
Facebook Lookalike Audiences: https://www.facebook.com/business/help/164749007013531
Facebook Custom Audience Terms: https://www.facebook.com/legal/terms/customaudience

CATEGORIES OF PERSONAL INFORMATION -

Identity information
Contact information (if available to adidas)
Location information
Size information (if available to adidas)
Purchase information (if available to adidas)
Behavioural and Profile information (if available to adidas)
Community information (if available to adidas)
Social Media information (if available to adidas)
Activity information (if available to adidas)
Device information
Preference information (if available to adidas)
adiClub information (for adiClub members only)

CATEGORIES OF RECIPIENTS -

adidas Data Controllers
adidas AG Subsidiaries and Affiliates
Advertising Agency Partners
Social Media Platforms
Targeted Marketing Service Providers
IT Cloud Solution Providers

XIII. ADICLUB MEMBERSHIP ADMINISTRATION – WHERE APPLICABLE This section applies when you create and register a membership account and become an adiClub member.

adidas collects and uses your adiClub membership Personal Information for the purposes of:1. Compliance with Membership Terms and Conditions; and 2. Profiling for Personalised Content, Experience, Business & Marketing Analytics and Targeted Marketing Messages

1. Compliance with Membership Terms and Conditions

PROCESSING - When you register and create a membership account, we collect and use your Personal Information to administer your account and comply with the adiClub Terms and Conditions.

This includes the following:

collecting, storing, and processing the Personal Information you provided in the registration form to create a membership profile and account for you;
assigning a membership ID to your profile and account and using the membership ID along with other Identity Information you provided to identify you;
enabling your membership account details to be used as your adidas “Global Credential” for accessing all adidas brand domains and apps worldwide;
displaying your current membership status, including your profile information, level, points, and other relevant information in all adidas brand domains and apps worldwide;
sending you membership administration messages via email including messages about your account status (level up and/or down), management (rewards unlocked for you and how to retrieve them) and maintenance requests (for example, password reset);
sending you membership administration messages via push notification in adidas apps about your account status (level up and/or down), and management (rewards unlocked for you) and maintenance requests (for example, password reset) - you can switch off push notifications at any time using “Settings” in your mobile devices. However, if you switch off push notifications, we may need to contact you via emails for important messages relating to your membership;
verifying and using your profile and account information for the purpose of participating in member-exclusive challenges and/or promotions - this will also include sharing your contact details with partners who support us with administering the promotions especially in the case where you have won a prize;
calculating your club points to provide you with rewards - this will include sharing your data with partners who support us with administering the reward, where the reward may be provided via a partner or exclusively by the partner;
updating your point status once you have used points to redeem awards;
keeping track of your redemption activity and history;
providing you with access to special offers and promotions;
sending you invitations to exclusive events;
allowing you access to limited edition products;
providing you with adidas Running and Training basic features (subject to change) as part of membership offering;
providing you with access to adidas Running and Training premium features offered as a reward of membership in accordance with membership Terms and Conditions;
providing you with access to adidas Running and Training premium features via a subscription purchased from runtastic GmbH;
storing your shipping address and payment details to shorten check-out time online and in the app;
storing your complete order history so that you can access it at any time;
allowing you to track your order delivery from your account;
accessing your membership profile and providing you with services and support – including updating your account information following your instructions, providing you with support and answering your queries about your account, your purchases, technical support for using our apps, supporting you with your privacy queries - when you contact adidas through various communication channels using your membership ID and profile; and
storing all Personal Information we collect from you directly or indirectly that have been identified via your membership ID or email with your membership profile, including details you may have shared at an adidas brand retail store and/or outlet and participating adidas franchised stores for the purposes of calculating points and levels to enable all the points listed above.
sharing Membership Administration Information with adiClub Partners and receiving data from adiClub partners for the purpose of Earning Points and Rewards as specified in the Membership Terms and Conditions – this is strictly based on your explicit consent at the time where the data is collected by adiClub Partners; if you wish to stop sharing data with the adiClub Partner or with adidas, you can withdraw your consent at any time.

CATEGORIES OF PERSONAL INFORMATION -

Membership Administration Information
Identity Information
Contact Information
Browsing Information
Mobile Device Information
Correspondence
Image and Recordings (when available to adidas)
Personal Opinion (when available to adidas)
Measurements (when available to adidas)
Payment, Purchase and Transaction Information (when available to adidas)
Social Media Interaction and Activity (when available to adidas)
Fitness Activity Information (when available to adidas)
Behavioural and Preference Information (when available to adidas)

CATEGORIES OF RECIPIENTS -

adidas Data Controllers
adidas AG Subsidiaries and Affiliates
Prospective Buyers and Investors
Business Consulting Service Providers
Data Analytics Solution Providers
adiClub Partners

2. Profiling for Personalised Content, Experience, Business & Marketing Analytics and Targeted Marketing Messages

PROCESSING - We use your Personal Information to create personalised content for you and to make sure we interact with you in a manner that you are more likely to keep and maintain your membership, respond to our targeted marketing messages, and to continue to purchase adidas products and use adidas platforms.This includes the following:

sending you personalised email messages about how to gain Club points or retain your level including promotional messages about adidas products, services and lifestyle recommendations - you can unsubscribe from this message at any time by using the “Unsubscribe” function in the message;
sending you push notifications via adidas apps about how to gain Club points or retain your level including promotional messages about adidas products, services, and fitness and lifestyle recommendations - you can switch off push notifications at any time using “Settings” in your mobile devices. However, you may still receive email messages from which you can unsubscribe directly in the email messages;
tracking and monitoring your online browsing behaviour by using certain tracking technologies (e.g. Cookies, Pixels, Tags) on the website and in our apps;
storing all Personal Information we collect from you directly or indirectly that have been identified via your membership ID or email with your membership profile, including details you may have shared at an adidas brand retail store and/or outlet and participating adidas franchised stores for the purposes of using them to enrich your membership profile as detailed below; and
analysing and assessing all Personal Information we collect from you directly or indirectly that have been identified via your membership ID or email with your membership profile, including details you may have shared at an adidas brand retail store and outlet and participating adidas franchised stores. More specifically, this includes using your Personal Information in the following ways:
PROFILING (AUDIENCE MANAGEMENT)
- We create a profile about you by consolidating all the information you provided to us directly or indirectly. This allows us to establish a personalised interaction with you that is based on our past interaction, and other information we can use to infer your likes and dislikes. We use audience management technologies to ensure the right messages and information reach you at the right moment through the right channel. This includes sending you marketing messages of deals and products or addressing you across digital media through ads on adidas brand platforms.
MARKETING ANALYTICS
- We use your data for different analytical purposes to better understand: a) how you browse and use our platforms; b) which products you are interested in; c) which features of our products and platforms you like; d) the quality of our services including customer service, marketing and advertising campaigns addressed to you, and your reaction to these services; e) our product and website design; and f) whether overall user experience worked for you or not. We use this analysis to improve the relevance of our marketing communication to you and the quality of our personalisation experience across our channels and platforms.
DATA ENRICHMENT
- We create a single, unified consumer profile of you by matching all Personal Information from which you can be identified. This includes Personal Information we collected directly or indirectly from you across digital media or offline, the feedback you provide to us, your interaction and communication with us through our various platforms and communication channels.
IMPROVING DATA MODELS
- We use data science and your profile and Personal Information to create data models that can help us improve the logic in our analytics activities that give us more insight about your comments and feedback, your interactions, preference and needs in our products and services. We will compare the data model we created using your profile with other similar consumer profiles and categories to further predict and analyse your preference.

CATEGORIES OF PERSONAL INFORMATION -

Membership Administration Information
Identity Information
Contact Information
Browsing Information
Mobile Device Information
Correspondence
Image and Recordings (when available to adidas)
Personal Opinion (when available to adidas)
Measurements (when available to adidas)
Payment, Purchase and Transaction Information (when available to adidas)
Social Media Interaction and Activity (when available to adidas)
Fitness Activity Information (when available to adidas)
Behavioural and Preference Information (when available to adidas)

CATEGORIES OF RECIPIENTS -

adidas Data Controllers
adidas AG Subsidiaries and Affiliates
Prospective Buyers and Investors
Business Consulting Service Providers
Data Analytics Solution Providers
Email Marketing Support Providers
adiClub Partners

XIV. PRIVATE EVENT REGISTRATION

PROCESSING - When you sign up for an event we organise that have limited spots, we use the Personal Information you provide to reserve a spot for you. Your Personal Information will be used according to the Terms and Conditions associated with the event.

CATEGORIES OF PERSONAL INFORMATION -

Identity information
Contact information
Location information
Activity information: any information we may collect from you on the day of the event.
adiClub information (for adiClub members only)

CATEGORIES OF RECIPIENTS -

adidas Controller organizing the event.
adidas Data Controllers
adidas AG Subsidiaries and Affiliates
Event Partners (where applicable)
IT Cloud Solution Providers (where applicable)

XV. OPEN EVENT REGISTRATION

PROCESSING - We often also organize events that are open to everyone. We use the Personal Information you provide to keep you inform of the events you are interested in.

CATEGORIES OF PERSONAL INFORMATION -

Identity information
Contact information
Location information
Activity information: any information we may collect from you on the day of the event.
adiClub information (for adiClub members only)

CATEGORIES OF RECIPIENTS -

adidas Controller organizing the event.
adidas Data Controllers
adidas AG Subsidiaries and Affiliates
Event Partners (where applicable)
IT Cloud Solution Providers (where applicable)

XVI. PRODUCT RESEARCH AND DEVELOPMENT

PROCESSING - We conduct analysis to research improve our products and services. This includes asking you questions in surveys, asking you for feedback, asking you to test our products and provide us with a review, asking other service providers to conduct market and product research for us, try new technologies in our product that might collect Personal Information to stay ahead of the competition.

CATEGORIES OF PERSONAL INFORMATION -

Identity information (only if required by the project)
Contact information (only if required by the project)
Location information (only if required by the project)
Size information
Purchase information (only if required by the project)
Behavioural and Profile information (only if required by the project)
Community information: this is the response you provided whichever format agreed at the time of the project.
Social Media information (only if required by the project)
Activity information (only if required by the project)
Device information (only if required by the project)
Correspondence (only if required by the project)
Preference information
adiClub information (for adiClub members only)
Health information: if a project requires you to also provide health information, we will explicitly ask for your consent.

CATEGORIES OF RECIPIENTS -

adidas Data Controllers
adidas AG Subsidiaries and Affiliates
Prospective Buyers and Investors
Business Consulting Service Providers
Data Analytics Solution Providers
Manufacturing Providers
IT Cloud Solution Providers

XVII. LEGAL OBLIGATION - COOPERATION WITH LAW ENFORCEMENT AND REGULATORY AUTHORITIES (INCLUDING COURTS)

PROCESSING - When we are legally required to provide your Personal Information for national and public security reasons, crime prevention, investigation and prosecution, anti-money laundering, judicial proceedings, protection of other individuals’ rights and freedoms, and enforcement of civil claims, we will provide information as requested by the authorities or parties once we are satisfied that the request is mandated by law. We may not be able to notify you if it is against the law to do so.

CATEGORIES OF PERSONAL INFORMATION -

All Categories of Personal Information.

CATEGORIES OF RECIPIENTS

adidas Data Controllers
adidas AG Subsidiaries and Affiliates
Local and national government authorities, including tax authorities
Local and national law enforcement agencies
Local and national judiciary

XVIII. COLLECTING YOUR DEVICE INFORMATION ON OUR WEBSITE USING COOKIES, PIXELS, TAGS, AND SIMILAR TECHNOLOGIES (“COOKIES NOTICE”) When you visit the adidas site, we store data collectors such as cookies, tags, pixels, tag containers, beacons, among others, in your browser to obtain certain information about your current browsing session. These technologies are often referred to as “Cookies” collectively by other websites. Cookies also enable our website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another. We use Cookies for different purposes, which also mean they have different legal bases. Please review the information below to understand how we use different types of Cookies to fulfil different purposes.

PROCESSING - “REQUIRED” – site functionality and business operation.

We use “Required Cookies” to operate our site. This includes storing a unique identifier to manage and identify you as a unique visitor to our site, to provide a consistent and accurate service to you. This includes making sure that we remember the products you have placed in your cart, or your language preferences. These Cookies are stored for the duration of your browsing session. Without these Cookies, you will not be able to view our site properly.

PROCESSING - “FUNCTIONAL” – website improvement and performance

We use “Functional Cookies” to continuously improve our website performance. This includes using the data we collected from you to do the following:

Web analytics —Based on your browsing behaviour, we will analyse the data to improve the functionality and design of our site.

Ad response rates— Based on how you come to our site, we will measure our ad response rates by analysing our ad click-through rates to improve the effectiveness of advertising purchased on a site external to ours.

Affiliate tracking— We need to let our affiliate marketing partners, or service providers have certain information if you came to our site, and purchased products, through a visit to theirs. This is required as we may need to provide them a fee for such services. For this purpose, we will share information about your visit, including the products you have purchased.

Error management— We measure errors presented on a website, to make sure we fix bugs or any issues promptly.

Testing designs— We need to use A/B testing or multivariate testing, to ensure a consistent look and feel is maintained for the user of the site in the current and subsequent sessions.

PROCESSING -“MARKETING” We use “Marketing Cookies” provided by our advertising partners to make sure our advertising messages are shown to you at the right time and the right place. These Cookies are persistent but time-limited cookies. These Cookies contain a unique key to distinguish individual users’ browsing habits. We also use these Cookies to limit the number of times a user sees a particular ad on a website and to measure the effectiveness of a particular campaign. The identifier stored by these Cookies are provided by our partners. We cannot use the same identifier in our own systems. We also use these cookies to serve ads that are relevant to your immediate geo-location, for example to provide you with the nearest store where the product you are browsing may be available.

CATEGORIES OF PERSONAL INFORMATION -

Device information
Location information
Behavioural and Profile information: this is collected through observing your browsing behaviour
Preference information (if available to adidas)

CATEGORIES OF RECIPIENTS -

adidas Data Controllers
adidas AG Subsidiaries and Affiliates
Site Administration Support Providers
Business Consulting Service Providers
Data Analytics Solution Providers
Advertising Agency Partners
Social Media Platforms
Targeted Marketing Service Providers

You can change your browser settings to delete or prevent certain cookies from being stored on your computer or mobile device without your explicit consent. The ‘help’ section in your browser should provide information on how to manage your cookie settings.

Find out how this works for your browser here:

Internet Explorer: https://support.microsoft.com/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: http://support.mozilla.com/en-US/kb/Cookies
Google Chrome: http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647* Safari: http://support.apple.com/kb/PH5042
Opera: http://www.opera.com/browser/tutorials/security/privacy/
Adobe (flash cookies): http://www.adobe.com/privacy/policies/flash-player.html
Google Chrome App: https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DAndroid&hl=en
These websites will also help you understand more about how Cookie-based advertising works and how you can manage your Cookie Settings:
- http://www.aboutads.info/choices
- http://www.youronlinechoices.eu/
- Network Advertising Initiative opt-out page: http://optout.networkadvertising.org/?c=1
- You can learn more about the laws governing the use of “Cookies” here:http://ec.europa.eu/ipg/basics/legal/cookies/index%5Fen.htmXIX. USER-GENERATED CONTENT (UGC) ACQUISITION FROM SOCIAL MEDIAPROCESSING -
- We invite you to provide your images to us via social media platforms by following specific instructions such as “#yesadidas”. We will be using the images you provide for our campaign communications. We will obtain rights to your image through a licence agreement in the form of our terms and conditions. By submitting your images via social media platforms to us, you will agree for us to use your images as described in the licence agreement.

CATEGORIES OF PERSONAL INFORMATION -

Identity information: your social media handler
Community information: images, videos, comments, sound recordings and other files provided through the social media platform promoting adidas
Social Media information

CATEGORIES OF RECIPIENTS

adidas Data Controllers
adidas AG Subsidiaries and Affiliates
Event Partners (where applicable)
UGC Support Partners
Advertising Agency Partners
Social Media Platforms
IT Cloud Solution Providers (where applicable)

XX. PUSH NOTIFICATIONS (IN-APP COMMUNICATION)

PROCESSING - When you use the adidas app, we use push notifications in this app to communicate with you concerning the purposes stated in this Notice. This includes information that relates to purposes based on the Performance of Contract (such as your purchase). You can switch off push notifications at any time using “Settings” in your mobile devices. However, if you switch off push notifications, we may need to contact you via emails for important messages relating to your purchase.

CATEGORIES OF PERSONAL INFORMATION

Device information

CATEGORIES OF RECIPIENTS

adidas Data Controllers
adidas AG Subsidiaries and Affiliates

1. HOW CAN YOU UNSUBSCRIBE FROM MARKETING MESSAGES?

You can opt out of receiving marketing messages from adidas at any time. Click ‘Unsubscribe’ at the bottom of the newsletter or marketing email that you want to unsubscribe from; or update your communication preferences in your account/app if you have one.

2. WHO IS YOUR PERSONAL INFORMATION DISCLOSED TO AND IS YOUR PERSONAL INFORMATION DISCLOSED OUTSIDE OF NEW ZEALAND?

Depending on the purpose for which your Personal Information is used, your Personal Information may be shared with different “Categories of Recipients”. These Recipients may include other adidas Group entities and third parties that provide services to us, including the Categories of Recipients identified in section 7 above. Other entities in the adidas Group and some of our service providers are located outside New Zealand. As a result, Personal Information collected and held by us may be transferred outside New Zealand (including to Australia, Germany, Switzerland, the Netherlands, the USA, the UK, Austria, Singapore, Thailand and Malaysia).

3. HOW DO WE HOLD AND SECURE YOUR PERSONAL INFORMATION?

We generally hold Personal Information in computer systems, including computer systems operated for us by other adidas Group entities or our service providers. We implement appropriate technical and organisational measures to address the risks corresponding to our use of your Personal Information, including loss, alteration, or unauthorised access to, or unauthorised disclosure of, your Personal Information. We require our service providers to do the same through contractual agreements. However, you should be aware that any transmission of your Personal Information through the internet is at your own risk. We can only protect your Personal Information when we have it.

4. HOW CAN YOU ACCESS AND SEEK THE CORRECTION OF YOUR PERSONAL INFORMATION?

We take reasonable steps to ensure the personal information we collect, use and disclose is accurate, complete, up to date and relevant. You can help by letting us know about any changes to your Personal Information, such as changes to your address and phone number. If you would like to access or correct the Personal Information Adidas New Zealand Limited holds about you, please contact the Data Protection Officer or Adidas New Zealand Limited (using the contact details in section 13 below). We need to confirm your identity before we can handle your requests. When we refuse your request for legal reasons, we will tell you why.

https://www.adidas.co.nz/contact.html

5. HOW CAN YOU MAKE A COMPLAINT?

Please contact the Data Protection Officer or Adidas New Zealand Limited (using the contact details in section 13 below) if you have any concerns or complaints about the manner in which Adidas New Zealand Limited has collected or handled your personal information. Adidas New Zealand Limited will inquire into your complaint and will endeavour to respond to you in writing within 30 days. If you are not satisfied with our response, you can contact us to discuss your concerns or lodge a complaint with the Office of the Privacy Commissioner (www.privacy.org.nz).

6. QUESTIONS, COMPLAINTS, AND SUPPORT – WHO AND HOW YOU CAN GET IN TOUCH WITH THEM?

adidas Customer Service

ASK CUSTOMER SERVICE:
https://www.adidas.co.nz/contact.html

Adidas New Zealand Limited

privacyofficer.pacific@adidas.com

+61 3 9269 5221

7. UPDATES AND NOTIFICATION OF UPDATES

We review and update the Privacy Policy periodically to reflect any changes resulting from our day-to-day business operations. You can always check the date of the Privacy Policy to find out when we last made any changes. We will notify you when we make significant changes that you must be aware of.