adidas Running App Terms and Conditions Framework
Welcome to the adidas Running App Terms and Conditions Framework (the Terms). These Terms are provided to you by or behalf ofadidas Singapore Pte. Ltd., located at 128 Beach Road, #19-01 Guoco Midtown, Singapore 189773 (adidas, we or us), part of the adidas Group of which adidas AG is the parent company. When we refer to you or your we mean you, the person accessing these Terms.
These Terms govern your use of the Vietnam version of our adidas Running app (adidas Running App), your participation in the adidas Running membership (adidas Running membership), your use of and access to the services and digital content provided through one or more available channels (Platform).
By joining the adidas Running membership, you also agree to be bound by Chapter 1 of these Terms, as well as the terms and conditions of, and the policy applicable to, that application (adidas Running Terms and Conditions).
Effective 30 May 2026, the operator of the adidas Running App has been changed from Runtastic GmbH to adidas. Other minor changes are also included.
These Terms consist of three chapters:
CHAPTER 1 – The adidas Running App Terms of Use: these are additional terms of use that govern your use of adidas Running App. The Running Terms of Use contain rules terms such as:
prerequisites for your use of adidas Running App;
important information on the fact that adidas Running App does not contain medical advice; and
limitations of our liability with respect to adidas Running App.
CHAPTER 2 – The Platform Terms of Use and the Digital Content and Digital Services Purchasing Terms: these are terms that govern your use of the adidas Platform through all available channels collectively (including, adidas Running App). These terms include, for instance:
rules that apply to your conduct on the Platform;
your responsibility for your own User-Provided Content; and
rules that apply when you provide us with your personal data in exchange for use of and access to the Platform.
CHAPTER 3 – Miscellaneous General Terms: these general terms contain general legal stipulations with respect to these Terms, such as the choice of law, and our contact details.
Please read these Terms carefully.
CHAPTER 1 – The adidas Running App Terms of Use
1. Validity of these Running Terms of Use
These terms of use (Running Terms of Use) govern your usage of adidas Running App (Running App Services) as well as the access to digital content through adidas Running App (Running Digital Content) in the currently valid version which can be viewed at any time within the Running App Services.
These Running Terms of Use shall apply regardless of the points of access to the Running App Services and Running Digital Content, including (sub-)domains and mobile applications. If you do not agree to these Running Terms of Use, please do not register a Membership and please do not use the Running App Services or access the Running Digital Content.
When using the Running App Services or accessing the Running Digital Content on mobile devices, additional terms and conditions of the respective mobile device provider and the mobile carrier apply, and certain costs of the mobile carrier will have to be borne by you. adidas is not responsible for, and shall have no liability in connection with, any restrictions, interruptions, errors, delays, or costs arising from your device, mobile carrier services, or network connectivity.
2. Prerequisites for use
ELIGIBILITY
To participate in the adidas Running membership, you must be an individual who is 16 years of age or older and a legal resident of Vietnam. By registering and participating in the adidas Running membership, you confirm that you meet this eligibility requirement.
USE OF ACCOUNT
You are responsible for maintaining the confidentiality of your password and account, and are fully responsible for any and all activities that occur under your password or account. The adidas Running membership is for your personal use only. You must not share your adidas Running membership identification and/or password or in any way make them accessible to others. You must immediately inform the adidas customer services team (details set out below in Section 3 of Chapter 3) of any unauthorised use of your password or account or any other breach of security. Any losses incurred or sustained by you in transmitting your personal data using your account shall be borne by you, and in no event shall any such losses in whole or in part be borne by us.
You agree that you shall not:
access, use, reproduce, modify, download, sell, transfer, publish or otherwise make available your membership information of the adidas Running membership for any commercial purposes;
impersonate any person or falsely state or otherwise misrepresent your affiliation with any person or entity;
do any act or thing that might damage, disrupt or otherwise interfere with the operation of the adidas Running membership;
use your account and/or your adidas Running membership for illegal purposes;
gather and use the information and/or particulars posted or transmitted through your account, or otherwise via your membership for unsolicited advertising or unauthorised purposes;
abuse your adidas Running membership or use it for any unlawful or unauthorised purpose (which includes transmitting any computer viruses through your account or using your account in a manner which is discriminatory, offensive, abusive, malicious, defamatory or otherwise violates or infringes the rights of anyone else through our adidas Running App); and/or
transfer, sell or barter (or attempt to transfer, sale or barter) any of your rewards or member exclusive promotional offers.
We reserve the right to:
check, vet and/or control any information or activity occurring through your Account in accordance these Terms;
investigate any infringement or suspected infringement of these Terms and take any appropriate action thereafter;
restrict your access to and use of your Account and the Running App Services if you violate any of these Terms; and
report any suspicious activity concerning the possible transgression of any applicable law or regulation to the appropriate authorities and to cooperate with such authorities.
PERSONAL DATA
You consent to us processing your personal data in connection with your adidas Running membership according to our Privacy Policy, including collecting, recording, analysing, confirming, storing, rectifying, disclosing, combining, accessing, tracing, retrieving, encrypting, decrypting, copying, sharing, transmitting, providing, transferring, deleting, destructing or other relevant activities (as may be updated from time to time). Our Privacy Policy can be accessed at [insert hyperlink[CS1] ].
Neither the use of the Running App Services nor access to Running Digital Content shall be possible without consent to these Running Terms of Use and acknowledgement of the adidas Privacy Policy. The Running App Services may be used only if you have registered an adidas Running Membership. The use of the Running App Services further requires that you maintain and use a device compatible for the use of the respective Service and at the required update level.
You hereby confirm your knowledge that to operate the Running App Services and make their features available, data, including personal identifiably information, must be processed by us and transmitted from the device you use the Service with to us and back. The processing of such information is necessary to perform your contract with us. To provide certain features of the Running App Services or subject to your consent, information might also be shared with social networks or partners as indicated in the adidas Privacy Policy.
3. Breach of user obligations
In order to ensure the proper and reliable provision of the Running App Services, we might impose the following sanctions upon a breach of user obligations:
warning;
deletion of User-Provided Content;
temporary deactivation of your account; and
cancellation (irrevocable deactivation) of your Membership.
The type of sanction shall depend on the purpose, impact, and type of the breach considering both our and your interests. Please carefully review the restrictions that apply to your conduct on the Platform (including through adidas Running App), set out in Section 1.12 of Chapter 2 (the Platform Terms of Use) below.
4. Exclusion from the Running App Services
We may refuse access to the Running App Services and/or Running Digital Content at any time, without prior notice and refuse all current or future use of the Running App Services and/or Running Digital Content (or any portion thereof), without you being entitled to a refund of any payments made, if we determine that you:
are ineligible in accordance with the prerequisites stated within the Terms or these Running Terms of Use,
have violated any of these Running Terms of Use, Platform Terms of Use, or the user obligations stated therein, any other applicable Terms or any applicable law or regulation,
engaged in any deception, forgery, fraud or committed any other abuse of your account, or
provided registration data that is false, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is false, inaccurate, not current or incomplete.
adidas Running membership will terminate immediately upon the death of the member.
We reserve the right to make minor changes to adidas Running membership and/or these Terms from time to time (for example, if there is a change in applicable law that requires us to change these Terms, we add new rewards, modify the functionality of adidas Running membership or modify the technical environment). Please check these Terms regularly to ensure that you understand the up-to-date terms/rules that apply in relation to your adidas Running membership. Your continued participation in the membership program following such changes constitutes your acceptance of those changes. If we believe that any changes adversely affect your membership rights, we will provide you with reasonable notice. Any such changes will take effect from a date determined by us and communicated to you from time to time.
Subject to applicable law, we reserve the right to terminate or suspend the Running App Services at our sole discretion and are not required to provide you with a reason for such termination or suspension. In such event, we will provide you with reasonable notice prior to such termination or suspension. Unless otherwise expressly provided by adidas, your accumulated Points will cease to exist upon termination of the adidas Running membership.
You agree that you will not be entitled to any compensation in connection with any changes to adidas Running membership and/or these Terms, or the termination or suspension of the adidas Running membership.
5. Disclaimer and limitation of liability
The Running App Services and Running Digital Content are provided to you “AS IS”. We do not warrant or guarantee that the Running App Services or Running Digital Content will meet your expectations or that they are suitable for a particular purpose not expressly agreed upon. Please also see Section 1.17 of the Platform Terms of Use below.
You hereby acknowledge and agree to the fact that the Running App Services and Running Digital Content do not include any medical advice. The Running App Services and Running Digital Content, regardless of whether they are provided by us, our partners, third parties or Users, are not meant to supplement, let alone replace, the information provided by doctors or pharmacies. ALWAYS consult your doctor about your athletic behaviour. The Running App Services and Running Digital Content should never be interpreted in a way that contradicts medical advice, discourages you from consulting a doctor or be used to make or validate any diagnoses. We, the Running App Services and the Running Digital Content neither substitute your doctor, nor do we assume responsibility for your behaviour related to the use of the Running App Services and the Running Digital Content. By accepting these Running Terms of Use, you confirm that you are aware of the fact that sporting activities are always associated with risks that can also affect your health and that you are solely responsible for your health and behaviour related to the use of the Running App Services and the Running Digital Content.
We are not responsible for the actual identity of a User since personal identification via the internet is possible to a limited extent only. You shall confirm the identity of other Users prior to entering any form of interaction with them.
You hereby confirm to be aware that processing of personal identifiable information via the internet may bear risks and may lead to security incidents. adidas will apply appropriate technical and organizational measures to protect your personal data in accordance with applicable laws; however, we cannot guarantee absolute security against all cyber risks beyond our reasonable control. In your area of responsibilityfor ensuring, including but not limited to, the secure use of your own devices, network settings and login credentials, these risks are borne solely by you. We do not assume any warranties in this regard.
You access and use the Running App Services and Running Digital Content at your own risk. This applies without limitation to:
the related use of any hardware, including, but not limited to, (i) the respective device you are using the Running App Services with, (ii) chest straps, and (iii) smartphone dongles;
the download of your own and third-party content; and
any use of any content and other data created or provided by us or our partners, including, but not limited to (i) measured altitude details, or (ii) recommendations for actions, e.g., workout plans etc. You explicitly acknowledge that any such content or other data may contain errors, and we do not, to the extent permitted by law, assume any responsibility for the correctness of such data.
Unless required by statutory law, neither we nor any of our affiliated companies shall be liable for damages resulting from the use of any content made accessible through the Running App Services or the use of the Running Digital Content. This also applies to damages resulting from errors, problems, viruses, or loss of data.
We assume no liability for data and/or material downloaded from or obtained by using the Running App Services or the Running Digital Content. You are solely responsible for any damages caused by such materials to your devices and systems or for information lost because of downloading data and/or materials from any of the Running App Services.
You are solely liable for any claims or lawsuits of any kind in any way derived from or related to conflicts you have with other Users. You acknowledge and accept that we will not, under any circumstances, be liable for the acts and omissions of other Users, including the damages associated with such acts or omissions.
We do not make any representations or warranties with respect to external links, banners or other information and marketing offers made accessible to you via the Running App Services or the Running Digital Content. Any contractual arrangements entered between you and a third-party provider, e.g., via linked websites or banners, are between you and the third-party provider only. We do not make any representations or warranties with respect to Running Services of third-party providers.
We do not provide any guarantees regarding the availability of access to the Running App Services and/or the Running Digital Content and shall not be liable for any temporary unavailability or interruption of the access.
We do not claim or warrant that the Running App Services or the necessary hardware and software will be completely free from errors or that the transmission of data via other systems, in particular the internet and telecommunication networks, is not tracked, recorded or distorted by third parties.
CHAPTER 2 – The Platform Terms of Use and the Digital Content and Digital Services Purchasing Terms
I. The Platform Terms of Use
1.1 Introduction
These Platform Terms of Use apply to your access to and use of the Platform, including the software contained in the Platform operated by or on behalf of the adidas Group (Software), which includes your use of the adidas Running membership and the adidas Running App. If certain Digital Content or Digital Services available on the Platform are subject to separate terms (including terms relating to paid features), the Digital Content and Digital Services Purchase Terms will apply in addition to these Platform Terms of Use. For clarity, the creation of an adidas Running membership account and any processing of personal data for the use of the Platform are subject to your separate and explicit consent in accordance with applicable data protection laws.
Your access to and use of the Platform and the information, materials, products, and services available through the Platform are subject to these Platform Terms of Use, regardless of whether you possess an account through the Platform linked to your name and/or contact information (Account).
Please read these Platform Terms of Use carefully before using the Platform. If you choose to continue to use or access the Platform after having the opportunity to read these Platform Terms of Use, you recognize that adidas has provided valuable consideration by offering the Platform free of charge, and in exchange for that valuable consideration, you agree to these Platform Terms of Use.
If you do not agree to be bound by these Platform Terms of Use, do not access or use the Platform.
1.2 Changes to these Platform Terms of Use
We may make changes to these Platform Terms of Use at any time if we believe it is reasonably necessary to do so (including for security, legal or regulatory reasons). We will give you as much advance notice of this as is reasonably possible (and may do so by communicating the changes to you either when you log in to the Platform or by sending you notice using the contact information that you have provided to us and/or by any other means we think is appropriate).
In some circumstances we may need you to download the latest version of the Platform and/or accept a new version of these Platform Terms of Use before continuing to use the Platform. Your continued use of the Platform will constitute your acceptance of any new or amended terms and/or updates.
1.3 Copyright and ownership
All of the content featured or displayed on the Platform, including but not limited to logos, icons, trademarks, text, graphics, photographs, images, moving images, sound, illustrations and Software protected by intellectual property law, other than User-Provided Content (together Content), is owned by adidas AG, its affiliated companies, its licensees, vendors, agents, and/or its Content providers. All elements of the Platform including, but not limited to, the general design and the Content, can be protected by copyright, moral rights, database rights, trademark, and other laws relating to intellectual property rights. Except as explicitly permitted under this or another agreement with adidas, you may not copy, reproduce, modify, adapt, translate, create derivative works from, distribute, display, publish, transmit, perform, or otherwise use any part of the Platform or the Content, by any means, whether electronic, mechanical, or otherwise. The Platform, their Content and all related rights shall remain the exclusive property of adidas AG, its affiliated companies, its licensees or its Content providers unless otherwise expressly agreed. No rights are granted to you other than a limited, revocable right to access and use the Platform solely for personal, non-commercial purposes in accordance with these Platform Terms of Use. All such rights are reserved.
You must not use the Platform or any Content other than for its intended purpose. Except where we tell you otherwise in the Platform, you are granted a limited, personal, non-exclusive, non-transferable and revocable license to view, play, print, and download documents, audio, and video found on the Platform strictly for personal, informational, and non-commercial purposes only.
You must not modify any of the materials and you must not copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or work contained on the Platform, whether in whole or in part, unless you have obtained adidas’ prior written consent.
Except as authorized under applicable copyright law, you are responsible for obtaining written permission before reusing any copyrighted material that is available on the Platform. For purposes of these Platform Terms of Use, the use of any such material on any other mobile application, website, or online service is prohibited.
You are responsible for complying with all laws which apply to you and your use of the Platform. The Platform, its Content, and all related rights shall remain the exclusive property of adidas or its licensors unless otherwise expressly agreed in writing. You must not remove, obscure or alter any copyright, trademark, or other proprietary notices from material found on the Platform or on any Content.
1.4 Trademarks
All trademarks, service marks, logos and trade names which appear on products of adidas, product packaging and/or used as part of or in connection with the Platform, whether registered or not (including but not limited to: the adidas name, the adidas corporate logo, the adidas trefoil Design, and the Three Stripe logo) (collectively Marks) remain the exclusive property of adidas AG, its affiliated companies, its licensees (as appropriate) and protected by applicable trade mark laws and treaties. You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify any of the Marks in any way, including in advertising or publicity pertaining to distribution of materials on the Platform, without adidas’ prior written consent. The use of adidas Marks on any other mobile application, website, or online service is not allowed. adidas prohibits the use of adidas Marks as a "hot" link on or to any other mobile application, website, or online service unless establishment of such a link is approved in advance. adidas reserves the right to revoke any previously granted authorization at any time, at its sole discretion.
1.5 Software
The Software is provided to you by adidas pursuant to the following terms. adidas grants you a personal, non-exclusive, non-transferable, non-sublicensable, revocable and limited license to use the Software only for the purpose of using the Platform in accordance with these Platform Terms of Use. Except as specifically provided in these Platform Terms of Use, you may not, in whole or in part: (a) copy or reproduce the Software, (b) distribute, upload, transmit, or provide access to the Software or copies of the Software, in whole or in part, to any third party; (c) modify, adapt, translate, reverse engineer, make alterations, decompile, disassemble or make derivative works based on the Software, except as otherwise permitted by law; (d) use, rent, loan, sub-license, lease, distribute or attempt to grant other rights to the Software to third parties; or (e) use the Software to act as a service bureau or application service provider, or to permit access to the Software by any third party. Part of the Software may be provided by and/or owned by third parties.
Please also carefully review restrictions that to your conduct on the Platform set out in Section 1.12 of these Platform Terms of Use.
You may not use any software, robot, crawler, spider, page scraper or any other automated means or device to (a) access, copy, affect or monitor any part of the Platform or its content or circumvent the structure or presentation of the Platform or any of its content or (b) to interfere with the operation of the Platform or any transaction being made on the Platform or interfere or affect any person's use of the Platform or to help facilitate any third party to purchase any product on the Platform.
You may not attempt to gain unauthorised access to any part or feature of the Platform or any system connected to the Platform by hacking, password mining or other illegitimate or unauthorised means.
Certain of the third party materials supplied by adidas for use with the Software are governed by open-source software license agreements supplied with such third party materials. adidas makes no claim of ownership of such open-source software, and such software is supplied solely in accordance with the license agreements accompanying such software. Accordingly, the restrictions above concerning scope of use, ownership, modification, and other provisions relating to the Software do not apply to such open-source software and are instead governed by the relevant open-source licences.
For clarity, adidas makes no representations or warranties of any kind, whether express or implied, and assumes no liability with respect to any open-source software or third-party materials, including any errors, defects, security vulnerabilities, interruptions, malfunctions, or non-compliance with legal requirements arising from or related to such software, except to the extent liability cannot be excluded under applicable law.
1.6 Accuracy of information
We attempt to ensure that information on the Platform is complete, accurate, and current. Despite our efforts this may not always be the case. Please note that we are not required to maintain or update any such information. You should not rely on any such information and any reliance on any such information is at your own risk.
The information on the Platform is for general information purposes only and does not constitute advice. adidas does not make any warranties or representations regarding the information or the use of the Content on the Platform in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise, in each case to the fullest extent permitted by applicable law.
1.7 Minors
You must be 16 years of age or older to access or use the Platform.
1.8 Your provision of information
When you provide information about yourself to us or to other users of the Platform, including when you create an Account, you agree to: (a) provide accurate and current information, and not to provide information that attempts to impersonate another individual; and (b) maintain and promptly update such information to keep it accurate and current. If you provide any information about yourself that is untrue, misleading, incomplete or inaccurate, or if we have reasonable grounds to suspect that such information is untrue, misleading, incomplete or inaccurate, we retain the right, at out sole discretion, to suspend or terminate any account you establish, restrict or decline to provide you with services on the Platform, and/or refuse any or all current or future use of the Platform or any portion thereof.
1.9 User-Provided Content
You understand that all information, data, or other materials that you and other users of Platform upload, post, transmit, publish, display, or otherwise make available through the Platform, including the information provided when creating an Account and information you share with or make available to other users of the Platform (User-Provided Content), are the sole responsibility of you or the person from whom such User-Provided Content originated. This means that you, and not us, are responsible for all User-Provided Content that you upload, post, transmit, publish, display, or otherwise make available through the Platform is accurate, lawful, non-misleading, and does not infringe any rights of third parties, including intellectual property rights, privacy rights, and rights relating to personal data.
We do not control the User-Provided Content posted and, as such, do not guarantee the accuracy, integrity, or quality of any User-Provided Content. Furthermore, the User-Provided Content is for informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. You understand that by using the Platform, you may be exposed to User-Provided Content that is offensive, indecent, or objectionable. adidas is not responsible for any reliance you choose to place on User-Provided Content, and you are solely responsible for your own decisions based on such content.
We are not responsible for any User-Provided Content, and will not be liable for any loss or damage caused by any User-Provided Content or your use of or reliance on it. You are solely responsible for any lost or impaired User-Provided Content and agree that you must save your User-Provided Content externally, e.g., on an external storage medium, hard drive or in the cloud.
By uploading, posting, transmitting, publishing, displaying, or otherwise making available User-Provided Content through the Platform, you agree that:
you are the owner of, or have all necessary rights, licenses, and permissions to use and to authorize adidas to use such User-Provided Content and you are solely responsible for your User-Provided Content;
to the extent permitted by applicable law, you have waived all "moral rights" that you may have in such User-Provided Content ;
you have the right to allow our use of such User-Provided Content under these Platform Terms of Use;
all User-Provided Content that you post is accurate; does not violate these Platform Terms of Use; will not result in a breach or violation of any terms of any contract or agreement to which you are currently bound or will become bound in the future; does not and will not violate any applicable law; and will not cause injury to any person or entity; and
you are at least 16 years old.
You shall indemnify and hold us harmless for all claims, demands or complaints raised by third parties because of an infringement of their rights in connection with your User-Provided Content uploaded to any of the services. You shall bear the costs of any legal proceedings, in which we may be involved in connection with such claims, including all court costs and attorney’s fees to the extent permitted by law, unless you have not been at fault in causing such infringement.
If a claim is brought by a third-party in relation to your User-Provided Content, you shall promptly, truthfully and completely make available to us all information available to you that may be necessary to verify such claim and/or defend against it.
1.10 Your grant of license to adidas for User-Provided Content
By uploading, posting, transmitting, publishing, displaying, or otherwise making available User-Provided Content, you grant us a worldwide, perpetual, non-exclusive, transferable, royalty-free license (with the right to sub-license) to use, reproduce, display, perform, adapt or modify (unless this impairs your material interests), publish, or distribute such User-Provided Content in whole or in part in any form, medium, or technology (now known or later developed) as part of or in connection with the Platform and for any other activity we or a company affiliated with us carry. This license remains valid for the duration of the relevant intellectual property rights, unless otherwise terminated under applicable law. For clarity, nothing in this clause obligates adidas to use any User-Provided Content.
We may modify or adapt User-Provided Content, including in order to transmit, display or distribute it over networks and to conform to the requirements of networks, services, or other media. We or others may, in our sole discretion, refer to your name or other identifier you provided when posting User-Provided Content. You promise that our publication and use of your User-Provided Content will not infringe the rights of any third party.
We reserve the right to save or disclose User-Provided Content to third parties, to the extent this is required by law, or legally permissible and reasonably necessary, to:
comply with statutory law, or court or administrative orders;
ensure compliance with these Running Terms of Use or any other Terms agreed between you and us;
react to claims of breaches of law raised by third parties; or
safeguard our rights, property, or personal safety, or the like of Users and the public.
1.11 adidas’ discretion to use User-Provided Content
All User-Provided Content that you upload, post, transmit, publish, display, or otherwise make available through the Platform may be used, stored or otherwise processed by adidas in accordance with our Privacy Policy (or available at the bottom of our ‘Website’ or within ‘Privacy Policy’ in your mobile Settings). adidas reserves the right to change, condense, delete, or refuse to post any User-Provided Content on the Platform in its sole discretion. adidas does not guarantee that you will be able to edit or delete any User-Provided Content you have made available in connection with the Platform. We are not under any obligation to keep the User-Provided Content that you make available through the Platform confidential, and you should not submit content that you wish to keep confidential or proprietary.
1.12 Your conduct
You agree to comply with all laws, rules, and regulations applicable to your access to and use of the Platform. In addition, you agree not to, and not to attempt to:
upload, post, transmit, publish, display, or otherwise make available through the Platform any User-Provided Content that is known by you or you reasonably should know, to be false, inaccurate, or misleading;
upload, post, transmit, publish, display, or otherwise make available through the Platform any User-Provided Content that violates or encourages the violation of any law, statute, ordinance, or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination, or false advertising);
use the Platform for any purpose other than its intended use, or access, use, reproduce, modify, download, sell, transfer, publish or otherwise make available your Account or any User-Provided Content for any commercial purpose or any purpose not expressly permitted under these Terms;
upload, post, transmit, publish, display, or otherwise make available through the Platform any User-Provided Content that is, or may reasonably be considered to be, harmful, threatening, false, misleading, inflammatory, abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, discriminating, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable, or that harms minors in any way, illegal or which could constitute or encourage conduct that would be considered a criminal offence, or violate the rights of any party or which may otherwise give rise to civil liability or violate any law;
forge, obscure, alter, or otherwise manipulate headers or otherwise manipulate identifiers in order to disguise the origin of any User-Provided Content transmitted through the Platform;
upload, post, transmit, publish, display, or otherwise make available through the Platform any User-Provided Content that you do not have the legal right to make available under any law or under contractual or fiduciary relationships (such as inside information, or proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
upload, post, transmit, publish, display, or otherwise make available through the Platform any User-Provided Content that infringes,misappropriates, or violates any patent, trademark, trade secret, copyright, privacy, right of publicity, or other right of any party;
upload, post, transmit, publish, display, or otherwise make available through the Platform any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other unauthorized form of solicitation;
upload, post, transmit, publish, display, or otherwise make available User-Provided Content provided by another user of the Platform (or an image or picture depicting such User-Provided Content) on any other platform, website, mobile application, or online service without that user’s prior express permission;
allow third-parties access to personal details of other users accessible via the Platform, without lawful basis or consent;
upload, post, transmit, publish, display, or otherwise make available through the Platform any material that contains software viruses or any other computer code, files, or programs designed, intended or reasonably likely to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
take or attempt to take any action that interferes with the proper working of the Platform, compromises the security of the Platform, or otherwise damages or disrupts the Platform or any materials or information available through the Platform;
attempt to gain or assist others to gain unauthorized access to any portion or feature of the Platform, to any other systems or networks connected to the Platform, to any of our or our service providers’ servers, or to any of the services offered on or through the Platform, including but not limited to by hacking, password “mining”, or any other unauthorized means;
probe, scan, bypass, disable or test the vulnerability of the Platform or any network connected to the Platform or bypass the authentication measures on the Platform or any network connected to the Platform;
in accordance with Section 1.5, use any automated means to collect information or Content from or otherwise access the Platform, including, but not limited to, through the use of technical tools known as robots, spiders, or scrapers, without our prior written permission;
harvest or otherwise collect and store information about other users of the Platform, including e-mail addresses, without a lawful basis;
install any software, file, or code that is not authorized by the user of a computer or device or that assumes control of all or any part of the processing performed by a computer or device without the authorization or consent of the user of the computer or device; or
interfere with or disrupt the operation of the Platform or server networks connected to the Platform, or disobey, violate, circumvent or fail to comply with any requirements, procedures, policies, or regulations of networks connected to the Platform.
You agree to provide prompt notice via email to https://www.adidas.com.vn/en/help/sea-contact/contact-us of any detected breaches of the aforementioned restrictions.
1.13 Notice and takedown
In operating the Platform, we may offer services as online provider of materials and links to third party websites and host User-Provided Content. As a result, content that we do not own or control may be made available using the Platform. We do not endorse, control, or assume any responsibility for such content, unless otherwise required by applicable law.
If you believe any material available via the Platform is defamatory, obscene, infringes intellectual property rights or is otherwise unlawful, you should notify us using contact details set out below (Notice Procedure).
We will respond promptly and may remove or disable access to the material complained of following the Notice Procedure to resolve the claim between the notifying party and the party who provided the content. In addition, we may temporarily suspend or restrict access to the account associated with such content where reasonably necessary to prevent repeated or serious violations.
Please address any such notices to Customer Service as set out at Section 3 of Chapter 3 below.
When providing such a notice, please:
identify any rights that you claim have been infringed;
identify the offending material on the App, with enough detail so that we may locate it on the Platform;
include a statement by you identifying the reasons why you believe the material is defamatory, obscene, an infringement of intellectual property rights or otherwise unlawful and stating your belief that the information provided in your notice is accurate; and
provide your address, telephone number, and email address; and your physical or electronic signature.
If your notice includes personal data of any third party, you represent that such disclosure is lawful and necessary for submitting the notice.
1.14 Links to websites and online services owned or controlled by third parties and third party attributions
For your convenience, the Platform may contain links to or at times redirect you to websites and/or online services owned or controlled by third parties. Also, at your request, the Platform may connect to social networking websites that are not owned or controlled by us.
These websites and online services are not under our control, and unless otherwise required by applicable law, you accept that we are not responsible or liable for the accuracy; collection, use, or disclosure of information; copyright compliance; legality; decency; or any other aspect of such websites and online services including their operation, or the content displayed on or through them. The inclusion of such a link on the Platform does not imply our endorsement of any such website or online service, the content displayed on or through it, or any association with its operators, and you agree not to hold us responsible for any harm or loss that may arise based on your access to or use of any linked website or online service.
The websites and online services you can link to have their own separate terms and conditions as well as a privacy policy. adidas is not responsible and cannot be held liable for the content and activities of these Websites and online services. You therefore visit/access these websites and online services entirely at your own risk.
Please note that these other websites and online services may send their own cookies to users, collect data or solicit personal information, and you are therefore advised to check the terms of use and/or privacy policies on those websites and online services prior to using them. You are solely responsible for reviewing and confirming the applicable terms of use and privacy policies of such websites or online services before using them or providing any personal data.
1.15 Registration and passwords
By registering for the adidas Running membership, you may be permitted or required to register or obtain your account username and password prior to being provided with access to certain pages in the Apps. You acknowledge and agree that you are responsible for maintaining the confidentiality of your account username and password, and for all uses of your username, password, and/or account, whether authorized by you or not. You agree to notify us immediately of any unauthorized use of your username, password, or account, or any other breach of security involving access to the App through your account. You acknowledge that you may be held liable for any loss or harm incurred by us or any other person or entity due to someone else using your username, password, or account as a result of your failing to take reasonable steps to keep your account information secure and confidential. For more information on the account, please see Sections 1.9 and 1.12 above.
1.16 Operation of the Platform and termination of these Platform Terms of Use
We reserve the right to do any of the following, at any time, at our sole discretion, with or without notice: (i) modify, suspend, restrict or terminate operation of or your access to the Platform, or any portion of the Platform, or the agreement between you and us under these Platform Terms of Use, for any reason including but not limited to for your violation of these Platform Terms of Use or where we reasonably believe you have violated these Terms or applicable law; (ii) modify or change the Platform, or any portion of the Platform; (iii) interrupt the regular operation of the Platform, or any portion of the Platform, as necessary to perform routine or non-routine maintenance, to correct errors, or to make other changes to the Platform required for, inter alia, changes to the technical environment or functionalities, changes in the number of users or improvements to the services.
On cancellation of the agreement under these Platform Terms of Use for any reason:
all rights granted to you under these Platform Terms of Use shall cease;
you must immediately cease all activities authorised by these Platform Terms of Use including your use of the Platform;
you must immediately delete or remove the Platform from your device(s) and immediately destroy all copies, full or partial of the Platform then in your possession, custody or control and on request by us certify to us (or our nominee) that you have done so.
You may cancel this agreement at any time without notice and for any reason by uninstalling the App. Uninstallation methods vary depending on your device. To uninstall the App, please use the application manager provided with your device or consult your device manual for reference.
The sections entitled Your Grant of License to adidas for User Provided Content and Our Responsibility for Loss or Damage Suffered by You will continue to apply after this agreement under these Platform Terms of Use ends.
1.17 Access to the Platform
Neither adidas, nor any of its respective affiliates guarantee that the functions contained in the Platform will be uninterrupted or error-free or that defects will be corrected. Further, adidas will not provide for specific IT infrastructure or connectivity. You acknowledge that the availability and quality of the Platform may be affected by the suitability and performance of your device, internet connection, and other technical factors outside our reasonable control.
The Platform and the Content are free of charge and provided 'as is' and without any warranties of any kind.
We may suspend, withdraw, discontinue or change all or any part of the Platform without notice.
1.18 Our responsibility for loss or damage suffered by you
Your use of the Platform is at your own risk. Where conditions, warranties or consumer guarantees implied or applied by law cannot be excluded, adidas limits its liability, where it is entitled to do so: in respect of services, to the resupply of the relevant services or paying the cost of that resupply; and, in respect of goods, the repair or replacement of the relevant goods or paying the cost of that repair or replacement. Otherwise, to the maximum extent permitted by law neither adidas AG, its affiliated companies, its licensees, its Content providers nor any of their employees, officers, directors nor any of their agents, contractors nor any other party involved in creating, producing or delivering the Platform or any Content shall be liable (and you hereby discharge the aforesaid entities and individuals from any and all liability) for any direct, indirect, special, consequential or other loss or damage to any person or entity, however caused (whether by negligence or otherwise) that results from the use of, or the inability to use, the Platform or Content or any other material or product provided to you via the Platform, including damage caused by viruses or any incorrectness or incompleteness of the information on the Platform, or relating to the performance of the products obtained via the Platform or otherwise arising out of or in connection with the Platform or Content or the Terms and Conditions, even if adidas has been advised of the possibility of any such loss or damage.
We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these Terms, we are responsible for direct loss or damage you suffer that is a foreseeable result of our breaking these Terms or our failing to use reasonable care and skill, to the extent required under applicable law, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into these Terms.
Nothing in these Terms excludes or limits our liability for:
death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation;
intentional misconduct or gross negligence; or
any matter in respect of which it would be unlawful for us to exclude or restrict our liability.
If defective digital content that we have supplied damages a device or digital content belonging to you, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
The Platform is for domestic and private use. If you use the Platform for any commercial, business or resale purpose, and such use is not expressly permitted by adidas, we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
1.19 Even if we delay in enforcing this contract, we can still enforce it later
Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
A failure or delay by us in exercising any right or remedy under these Terms does not constitute a waiver of such right or remedy, and we may choose to exercise it at a later time to the extent permitted by applicable law.
1.20 Privacy Policy & Data Protection
The adidas Privacy Policy describes how we collect information about you through the Platform and how we use and disclose that information.
If you use any of our App, Push-Notifications may be employed. If you wish to enable this function and receive Push-Notifications (including marketing messages) from us, please go to the Notifications section of the App and your mobile setting to allow notifications. You can switch off this function any time in the settings section of your phone. If you decide to turn them off, you will not receive any communication from us via push notifications. This will harm the experience of this App as you will not receive any information, for example regarding your purchase.
adidas fully respects the privacy of individuals who access and use the Platform. For details on the manner in which we use cookies, the type of information we collect, how and for what purpose, we use your information and under what circumstances we disclose information please see our Privacy Policy (available at the bottom of our ‘Website’ or within ‘Privacy Policy’ in your mobile Settings) which are incorporated into and form part of these Platform Terms of Use.
By becoming an adidas Running member , or by choosing to interact with us in other ways, you agree and understand that we may collect, use, store and process your personal data in accordance with our Privacy Policy (available at the bottom of our ‘Website’ or within ‘Privacy Policy’ in your mobile Settings).
1.21 If a court finds part of this contract illegal, the rest will continue in force
Each of the paragraphs of these Platform Terms of Use operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
1.22 Interpretation and transfer of these Platform Terms of Use
Headings in these Platform Terms of Use are for reference purposes only and do not affect the interpretation of the underlying terms.
We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing (including email) if this happens and we will ensure that the transfer will not affect your rights under the contract.
II. The Digital Content and Digital Services Purchase Terms (Digital Purchase Terms)
2.1 When do these Digital Purchase Terms apply?
These Purchase Terms apply where you provide us with your personal data in exchange for the access to and use of our Platform. These Digital Purchase Terms do not apply when we collect your personal data exclusively to supply digital content or a digital service to you or for the sole purpose of meeting legal requirements, or where we only collect metadata under applicable law. You agree to these Digital Purchase Terms when you start using the Platform, for example by the creation of the adidas account. It is only possible to deviate from these Purchase Terms if agreed in writing by us.
If you do not agree to be bound by these Digital Purchase Terms, do not access or use the Platform.
2.2 Conformity; updates
For adidas, quality is paramount, and we have a legal obligation to make sure that our Platform conforms to the contract.
As part of this legal obligation, we will, from time to time, offer and request you to install security and technical updates. It is your responsibility to install such updates without delay and to update the operating system of your end device if this is required for such updates. We will not be liable for any lack of conformity of the Platform resulting from the lack of the relevant update when you fail to install the update that we supplied to you.
If our Platform does not conform to the contract of sale, you have the right to have the defect corrected. Your right to claim lack of conformity expires two (2) years after the delivery of the Platform. You will reasonably cooperate with us to assess whether the cause of the lack of conformity lies in your digital environment. If you do not provide such cooperation, the burden of proof of any conformity will lie with you.
2.3 Right of Withdrawal
You may have the right to withdraw from your agreement with us within statutory period in accordance with the applicable consumer laws (Withdrawal Period). If such a right applies, you must notify us of your decision to withdraw before the expiry of the applicable Withdrawal Period.
To meet the Withdrawal Period deadline, you will need to notify us about the fact that you are exercising your right of withdrawal before the expiry of the Withdrawal Period.
To exercise your right of withdrawal you must inform us (please see Section 3 of Chapter 3 below) or by deleting your account by going to the “Data settings” in the footer of our website and select the option “Delete my data & account” within the Withdrawal Period. If you use one of these two options, we shall confirm receipt of order withdrawal via email.
Account deletion does not automatically relieve you from legal obligations that arose prior to withdrawal (including obligations relating to transactions, benefits obtained, or accrued liabilities), unless otherwise required by applicable law. Withdrawal will not affect the lawfulness of data processing carried out prior to such withdrawal.
2.4 Consequences of withdrawal
If you withdraw from the agreement, the Platform will become inaccessible to you, and you shall refrain from using the Platform and from making it available to third parties.
If you withdraw from the agreement, we will refrain from using any User-Provided Content, which does not qualify as personal data, which was provided or created by you when using the Platform, except where such User-Provided Content:
has no use outside the context of the Platform,
is exclusively related to your use of the Platform,
has been anonymized or aggregated by us with other data and cannot be disaggregated or can only be disaggregated with disproportionate effort, or
was generated by you together with other customers, provided that other customers can still use the User-Provided Content.
Upon your request, we will make available to you any User-Provided Content, which does not qualify as personal data, which was provided or created by you when using the Platform except in the situations (i), (ii) and (iii) as mentioned above.
If you use the option to delete your account (via “Delete my data & account” as stipulated in Section 2.3 of these Digital Purchase Terms above) to withdraw from the contract of sale and you want to receive a copy of any User-Provided Content, including personal data, please make sure to download it before you delete your account by going to the ‘Data Settings’ in the footer of our Website and selecting the option ‘Send me my data’ or ‘Send me my machine readable data’.
Please note that if you have requested a copy of your data we process, your account can only be deleted after the export is completed, because otherwise, we would no longer be able to comply with this request.
For the consequences of withdrawal in respect of any User-Provided Content which qualifies as personal data, the provisions of the adidas Privacy Policy apply.
2.5 User-Provided Content; consequences of termination
Notwithstanding the above, if you have uploaded, posted, transmitted, published, displayed, or otherwise made available through the Platform User-Provided Content, the following applies in the event of termination of the purchase agreement:
The rights granted in accordance with Section 1.11 of the Platform Terms of Use in relation to the
User-Provided Content
, which is not personal data, shall expire. This does not, however, apply where continued use is reasonably necessary for purposes permitted by applicable law, or if such
User-Provided Content:
has no use outside the context of the Platform,
is exclusively related to your use of the Platform,
has been anonymized or aggregated by us with other data and cannot be disaggregated or can only be disaggregated with disproportionate effort, or
was generated by you together with other customers, provided that other customers can still use the User-Provided Content.
We shall, at your request, provide you with the User-Provided Content, which is not personal data, free of charge, within a reasonable period of time and in a common and machine-readable format after the termination becomes effective. This does not apply in the situations as described above under Section 2.5 (i), (ii) and (iii) of these Platform Terms of Use. For User-Provided Content containing personal data, the provisions of the adidas Privacy Policy shall prevail.
CHAPTER 3 – General Terms (Miscellaneous)
1. Governing law and jurisdiction
These Terms shall be governed by the laws of Vietnam. In the event of any dispute arising under these Terms, or relating to your adidas Running membership, you and we agree to submit to the non-exclusive jurisdiction of the courts of Vietnam.
2. Miscellaneous
2.1 Priorities
In case of contradiction between these Terms and any content contained in other parts of the App or in links, these Terms shall prevail.
2.2 Amendments
We reserve the right to make changes to these Terms at any time in our sole discretion and without reference to you wherein you consent to the current Terms applicable to you accordingly.
The use of the adidas Running Membership, the Platform, adidas Running App as well as any contract of sale executed between you and us, will be subject to the version of the Terms in force at the time you place the order through the Platform, Website, App(s) or the day you browse the Platform, Website or App(s) (as applicable).
Please check these Terms periodically for changes.
2.3 Indemnity
To the fullest extent permitted by applicable law, you shall indemnify us and keep us indemnified against any loss, damage, liability cost and expense (including legal costs and disbursements on a full indemnity basis), directly or indirectly arising from or relating to your misuse of your membership and/or breach of any of these Terms, including without limitation, if you commit any fraud or misrepresent any information supplied or to be supplied under these Terms.
2.4 Severance
Each of the clauses of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, that clause will be enforced to the maximum extent permissible, and the remaining clauses will remain in full force and effect.
2.5 Waiver of rights due to delay or default
If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
2.6 Third Party Right
These Terms do not confer rights to a third party under any applicable legislation.
2.7 Sub-contracting and assignment
adidas reserves the right to sub-contract, transfer, assign or novate all or any of our rights and obligations under these Terms provided that your rights under these Terms are not affected. You may not sub-contract, assign or otherwise transfer any of your rights or obligations under these Terms without our consent in writing.
2.8 Events beyond reasonable control
adidas will be not held responsible for any delay or failure to perform or comply with our obligations under these Terms when the delay or failure arises from any cause which is beyond adidas’ reasonable control, including, but not limited to: fire, lightning, explosion, power surge or failure, water, acts of God, war, revolution, civil commotion, or acts of civil or military authorities or public enemies; any law, order, regulation, ordinance, or requirement of any government or legal body or any representative of any such government or legal body; labor unrest, including but not limited to, strikes, slowdowns, picketing, or boycotts; or inability to secure raw materials, transportation facilities, fuel or energy shortages, or acts or omissions of other common carriers.
3. Contacting us
Should you have any questions about these Terms or the adidas Running membership or have any reasons for a complaint you can contact us by clicking https://www.adidas.com.vn/en/help/sea-contact/contact-us[CS9] or by phone: +842844581037.
PLEASE RETAIN A COPY OF THESE TERMS FOR YOUR RECORDS AND PLEASE CHECK THE ADIDAS WEBSITE OR APP FREQUENTLY FOR ANY CHANGES TO THESE TERMS.
Last Updated: 30 May 2026