In order to provide you full access, we will keep the latest version of our T&C on this page where you can review it anytime. Please take the time to read them before you start using Runtastic services.
1.1 runtastic GmbH, Pluskaufstraße 7, 4061 Pasching, Austria (“Runtastic”) operates an interactive online platform and mobile apps (together the “Runtastic Products”) aiming to connect, and create new opportunities for, people who are, or want to become, sports- and health-conscious. Runtastic offers the following apps apart from and in connection with the services on the platform:
Runtastic, Runtastic PRO, Runtastic Road Bike, Runtastic Road Bike PRO, Runtastic Mountain Bike, Runtastic Mountain Bike PRO, Runtastic Push-Ups, Runtastic Push-Ups PRO, Runtastic Sit-Ups, Runtastic Sit-Ups PRO, Runtastic Pull-Ups, Runtastic Pull-Ups PRO, Runtastic Squats, Runtastic Squats PRO, Runtastic Results, Runtastic Six Pack, Runtastic Butt Trainer, Runtastic Leg Trainer, Runtastic Nutrition Quiz, Runtastic Nutrition Quiz PRO, Runtastic Heart Rate, Runtastic Heart Rate PRO, Runtastic Altimeter, Runtastic Altimeter PRO, Runtastic Sleep Better, Runtastic Timer, Runtastic Libra, Runtastic Me, Runtastic Pedometer, Runtastic Pedometer PRO, Runtasty
1.2 In order to be able to use the complete spectrum of Runtastic Products, a one-time registration is required (see Section 4, below). However, certain features (e.g basic fitness tracking) and certain content (e.g. information regarding sports, health, or nutrition), including general descriptions of Runtastic, can be viewed without registration.
1.3 Runtastic’s goal is to make sports enjoyable and to make a positive contribution to people’s health.
1.4 Your health is very important to us. ALWAYS consult your doctor about your athletic behavior. Runtastic neither substitutes your doctor, nor is Runtastic responsible for your behavior. The contents of the Runtastic Products, regardless whether they are provided by Runtastic, its partners or users, are not meant to supplement, let alone replace, the information provided by doctors or pharmacies. By accepting these T&C, you confirm that you are solely responsible for your health.
2.1 Validity. Runtastic offers the Runtastic Products on the basis of these T&C. The user consents to the validity of these T&C and any agreements incorporated therein by reference either by (i) using the services, in case they are available without registration, or (ii) registration, in case they require an account.
2.2 Prerequisite. Neither the registration nor the use of the complete spectrum of products and services shall be possible without consent to these T&C.
2.3 Extent. These T&C shall apply to all points of access, including (sub-)domains and mobile applications, for Runtastic Products. In particular, the Runtastic online offering will be accessible via runtastic.com.
2.4 Validity. These T&C shall be valid until cancelled in the currently valid version as of 13 Apr, 2017.
Currently, Runtastic essentially offers its users the following features and information in several languages:
3.1 Runtastic.com platform:
3.1.1 Personal profile page, including personal details;
3.1.2 Sports diary, including a clear overview of sports activities;
3.1.3 Statistics, analysis and comparisons concerning your sports activities;
3.1.4 Training plans and records, as added by users, and presented and administered by Runtastic, respectively;
3.1.5 Routes, as added by users, and presented and administered by Runtastic, respectively;
3.1.6 News regarding Runtastic in short form;
3.1.7 Mobile Health & Fitness Apps
3.1.8 A Shop in which Runtastic, as agent and not as vendor, displays and links to some external shops, which provide sports and fitness products, and to which special shop terms and conditions exist;
3.1.9 Content, e.g. texts, pictures and videos, regarding sports, health and nutrition, that is presented by Runtastic and professional third parties (sports coaches, trainers, ...);
3.1.10 Status messages;
3.1.11 A blog presenting company information, products and news regarding health and fitness in long form; and
3.1.12 Other Content, such as
3.2 Mobile applications; Runtastic Mobile
3.2.1 Applications for Apple iPhones, Android phones, and other smartphones on a global scale, that can be used both isolated on the smartphone as well as in connection with the Runtastic.com platform.
3.2.2 Subject to the user's consent, relevant data is transmitted from the smartphone to the Runtastic.com platform and shared with other social networks (e.g., Facebook), respectively.
3.2.3 The user hereby confirms the user’s knowledge that as a result of the transmission of data from the smartphone to the Runtastic.com platform, certain costs of the mobile carrier will be incurred that have to be borne by the user.
3.2.4 The mobile applications are only available to users of smartphones. Only the basic functionality of the mobile applications is available for free.
3.2.5 Additional terms and conditions on the part of the mobile phone-providers apply.
4.1 General. While some of the Runtastic Products can be used without any registration, some products require a one-time, free registration. The "Free Membership" (basic) makes only basic options and features available to users. Runtastic offers users three ways of registering:
4.1.1 Via the registration form provided on the Runtastic.com Platform;
4.1.2 Via one of Runtastic’s apps: For purposes of registration, the user shall provide the details requested by the registration form, e.g., first name, last name, date of birth, completely and correctly, unless such details are marked as voluntary. Registration is only possible by using the user’s civil name, i.e., the use of phantasy names or pseudonyms is not possible; or
4.1.3 Via Adoption by Runtastic of registration details provided by the user in the social network Facebook or Google G+: Registration via Facebook Connect or via Google G+ requires the user to confirm that the selected details, which the user previously provided on Facebook or Google G+, shall be adopted by the Runtastic network. The user can subsequently add to or reduce such details in such user’s profile on the Runtastic.com platform.
4.2 Premium Membership
4.2.1 A Runtastic Premium Service for “Premium Members” ("Premium Membership"), with all options and features, is also available against payment of a certain price
4.2.2 Specific Premium Member Terms and Conditions as set forth in Section 7 apply to the Premium Membership. Unless otherwise specified in the T&C or Section 7, all other provisions of these T&C also apply to the Premium Members
4.2.3 Through registering as a Premium Member you represent that you are over 16 years of age and that you are legally authorized to enter into agreements according to applicable law. If the aforementioned representation is not true, Runtastic is not bound by these Premium Conditions
4.3 Minors. Only persons legally capable to enter into agreements on their own behalf shall be permitted to register with Runtastic. Minors may only register with Runtastic subject to the explicit consent of their parents or legal guardians. A scanned copy of such written consent shall be sent by email to email@example.com.
4.4 Consequences of Registration
4.4.1 By registering, the user confirms its knowledge and the unlimited recognition of the content of these T&C as well as that all registration data is true, accurate, current, and complete, and s/he will keep all registration information up to date.
4.4.2 Each user shall register with Runtastic once only, and confirms with its registration that it has not registered an account with Runtastic before and has not deleted a previously activated user account.
4.4.3 Following successful registration, the user (then the “Registered User”) can log on to the Runtastic.com platform by either (i) entering its email address and the chosen password, or (ii) accomplishing the log-in via Facebook Connect or Google G+.
4.5 Rights of Runtastic
4.5.1 Runtastic reserves the right to reject users without giving reasons. In this event, any transmitted details will be deleted promptly.
4.5.2 If you provide any information that is untrue, inaccurate, not current or incomplete, or Runtastic has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Runtastic has the right to suspend or terminate your account immediately and without prior notice and to refuse any and all current or future use of the Premium Services (or any portion thereof), without the Registered User being entitled to a refund of any previously paid amount.
4.5.3 In any event, Runtastic reserves the right to contact you at any time to verify your registration data.
4.6 User Identity. Runtastic is not responsible for the actual identity of the user, since personal identification via the internet is possible only to a limited extent. Each user shall itself confirm the identity of other users prior to entering into any form of interaction with such users, e.g., adding as a friend or by writing messages
Runtastic will send newsletters to Registered Users. By accepting these T&C, the user allows Runtastic to send newsletters. The user can opt out of receiving a newsletter each time such newsletter is received. Upon opting out, the user will not receive any further newsletters from Runtastic.
6.1 Fraud protection.
6.1.1 You must protect your account from unauthorized and fraudulent use. Please notify us immediately by email at firstname.lastname@example.org or, for Premium Members, email@example.com, of any unauthorized or fraudulent use of your account, or if you suspect that your account may be at risk.
6.1.2 Runtastic will not refund any amounts paid by you to runtastic.com before you report an unauthorized or fraudulent use of your account.
6.1.3 Runtastic has the right to close or cancel the account of any Registered User in the event of any unauthorized or fraudulent use of the account.
6.2 Promotions and Free Offers. Runtastic may run promotions and free offers, which may be subject to additional terms or restrictions. These promotions and offers may not be transferred between users.
7.1 Subscription Requirement. In order to use the Runtastic Premium Service for Premium Members, you must (i) be a Registered User, and (ii) pay the stipulated price, including applicable VAT, if any, and any other fees or amounts associated with the Premium Services, by credit card, via AppStores, or any other form of payment accepted by Runtastic (the “Subscription”).
7.2 Types and Prices of Subscriptions. Runtastic offers different Subscription periods so that you can choose the one that best satisfies your needs. The different Subscription types and applicable prices are available for viewing here: www.runtastic.com/premium-membership or in the App Stores. All prices are subject to change at Runtastic’s discretion at any time. Any price changes will be announced on the Runtastic.com platform or in the App Stores.
7.3.1 Payment is made in advance for each subscription period. In other words, you can select the subscription period that best satisfies your needs to access the Premium Services. Once you signed up and paid for the Subscription, the selected validity period will be associated with your account.
7.3.2 Payments for the entire term of your Premium Membership shall be due immediately upon invoicing. Payment can be made using different online payment systems. If Runtastic is unable to collect any fees from an account designated by the user due to lack of funds, the user shall bear all costs arising therefrom, including bank charges related to any debit entries or similar charges. Runtastic may deliver invoices and payment reminders to the user by email.
7.4 Automatic Renewal. When your Subscription period expires, your credit card will be charged automatically with the standard subscription price which was valid at the time of Subscription, i.e., special offer prices do not apply in this case, and your Subscription will be renewed for the same period of time unless you cancel your Subscription, at least prior to the expiration of your current Subscription. The standard subscription price can be viewed on the Runtastic.com platform and in the App Stores.
7.5 Cancellation. You may cancel your Subscription to Runtastic Premium Service for Premium Members at any time by initiating the cancellation on the Runtastic.com platform or via the App Store. Unless otherwise provided for in Section 9, Runtastic will not refund previously paid amounts.
7.6 Expiration. Subject to Section 7.4, for lack of a user’s cancellation of such user’s Subscription, each Subscription period ends only upon expiration of the agreed-upon time period, and regardless of the user’s actual use of the Runtastic Premium Service for Premium Members during such period. Each user can check the length of the current Subscription period by viewing such user’s account information.
7.7 Contact. Please contact us for any questions you might have or to report any violations of the Premium Conditions in this Section 7 at firstname.lastname@example.org
7.8 Application of Other Rules. Unless otherwise specified in this Section 7, all other provisions of these General Term and Conditions apply also to the Premium Members.
8.1 General. Runtastic offers Training Plans to Registered Users, that can help you to improve your performance
8.2 Subscription Requirement. In order to use the Training Plan-Services, you must (i) be a Registered User and (ii) pay the stipulated price along with (in case) the VAT and any other fees or amounts associated with the Training Plan-Services, by credit card or any other form of payment accepted by runtastic.com (the “Booking”).
8.3 Booking. Runtastic.com offers different types of training plans, so that you can choose the one that best satisfies your needs.
8.4 Payment. Payment is made in advance. In other words, you can select the training plan that best satisfies your needs. Once you have signed up and paid the price, the corresponding validity period will be associated with your account. runtastic.com uses secure payment service providers to guarantee that your payments are secure.
8.5 Prices. You can consult the different applicable prices on the runtastic.com platform. Any price changes will be announced on the runtastic.com website or in the respective AppStore.
8.6 Premium Membership. Training plans are included for Premium Members. The validity period for Premium members equals their Premium Membership.
8.7 Booking Period. Any booking period of the Training Plan-Services ends after six months, regardless of the user’s actual use of the Training Plan-Services during such period. You can check on the length of your Training Plan at any time by viewing your account information.
8.8 Cancellation. You may cancel the Training Plan-Service at any time by initiating the cancellation on the Runtastic.com platform. Unless otherwise provided for in Section 9, Runtastic will not refund previously paid amounts.
9.1 Each user shall have the right to terminate the use of Runtastic's online platform at any time via its account settings („Login Data“). Runtastic shall confirm such termination vis-a-vis the user.
9.2 Additionally, Runtastic reserves the right to terminate a user’s membership for important reasons, such as due to gross breaches of the user‘s obligations as set forth in these T&C and ancillary agreements.
9.3 Consequences. As a result of any termination pursuant to this Section 9 or cancellation pursuant to Section 10 hereof the following shall apply:
9.3.1 All personal details provided by the user upon registration shall be deactivated. Any details made public by the user, e.g., routes, notes on other users' walls, will be (i) anonymized, i.e., it will be made clear that such details were provided by a deleted user, or (ii) deleted, in the event of cancellation, within thirty days.
9.3.2 Upon the user’s request, all saved personal details shall be irrevocably deleted. The user shall request such deletion by email sent to email@example.com, which shall include the email address provided to Runtastic upon registration, or via the Runtastic.com platform. Runtastic will comply with such requests within ten days and maintain a record of the destruction for one year after the destruction.
10.1 Application of Consumer Laws. If you as a Registered User, using the Runtastic Products for a purpose that is not related to either your commercial or professional freelance activity, the following provisions apply to you as a consumer within the meaning of Section 1 of the Austrian Consumer Protection Act (Konsumentenschutzgesetz; KSchG):
10.2 Right of Withdrawal from Contract. You may cancel your agreement with Runtastic in writing, e.g., by letter, fax or email, within 14 days from the later of the date (i) on which the agreement was entered into and (ii) of receipt of any physical products you may have ordered, in each case without stating any reasons. You can cancel the agreement by sending your notification to:
Pluskaufstraße 7, 4061 Pasching
Fax: +43 7229 23327
10.3 Consequences of Cancellation. In the event of cancellation, any benefits received by one party from the other must be returned, and any economic advantages gained must be repaid. If you are not able to return the services rendered to Runtastic in full or in part, you are obligated to reimburse Runtastic for the value lost. This may mean that you are required to fulfill your payment obligations until cancellation has become effective. Obligations to reimburse costs must be fulfilled within 30 days. For you, this period begins when you send your contract termination, for us when we receive it.
Cancellation Form. The exercise of your cancellation right pursuant to this section 10 may occur via the following cancellation form:
(If you wish to cancel the agreement, please fill in and return the form below.)
To runtastic GmbH, Pluskaufstraße 7, 4061 Pasching, Austria, E-Mail firstname.lastname@example.org
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
Ordered on (*)/received on (*),
Name of consumer(s),
Adress of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),
(*) Delete as appropriate
11.1 User Obligations. Each user of the Runtastic Products must
11.1.1 truthfully provide, and keep current and complete, its registration details, and must not pass on such details to third parties;
11.1.2 only save, publish, transmit and distribute such content, e.g., photos, pictures, text, representations or videos, if the user is authorized to pass on such content, i.e., (i) if the user has the exclusive right to use such content or, (ii) in the event that the user is not the owner of such rights with respect to content provided by it, if the user guarantees to Runtastic that all required rights, licenses, permits etc. have been validly obtained. This shall also apply to content subject to intellectual property rights, such as trade names and trademarks. The user shall be exclusively responsible for such content;
11.1.3 not save, publish, transmit or distribute any content that is racist, insulting, discriminating, denunciating, sexual, glorifies violence or is otherwise illegal;
11.1.4 not to send chain letters or messages to more than one recipient at any one time, i.e., the user must not send mass emails or spam;
11.1.5 not carry out any disrupting interferences in the Runtastic network, including the Runtastic Products, by use of technical or electronic aids, such as hacking attempts, brute force-attacks, planting of viruses/worms/trojans and other disrupting attempts regarding Runtastic's software or hardware;
11.1.6 not copy, distribute, transmit or collect by use of technical aids, e.g., by crawlers or bots, accessible details without the consent of the respective owner;
11.1.7 provide prompt notice via email to email@example.com of any detected breaches of the aforementioned obligations;
11.1.8 diligently care for the personal details and only allow such persons access to its own details that are close to the user; and
11.1.9 regularly save important personal details externally, e.g., on an external storage medium, hard drive or in the cloud. Runtastic shall not be responsible for any lost or impaired details.
12.1 In order to ensure the proper and reliable provision of services, Runtastic imposes the following sanctions upon breach obligations by a user:
12.2 The type of sanction shall depend on the purpose, impact, and type of the breach in light of Runtastic's and the user's interests.
12.3 Cancellation. In the event a user account shall be cancelled in accordance with this Section 12, the respective user shall not be permitted to register again.
13.1 General. Runtastic permits its Registered Users to use the offered portfolio of products and services in accordance with statutory law and these T&C, in order to upload, save, publish, distribute, transmit, and share content with other users.
13.2 The user consents that, as a result of the automatic evaluation of the way such user uses the platform, it may be exposed to certain offers and/or marketing messages tailored to such user.
13.3 Disclosure. Runtastic shall have the right to save content or disclose such content to third parties, to the extent this is required by law, or legally permissible and reasonably necessary, in order to
13.3.1 comply with statutory law, or court or administrative orders;
13.3.2 ensure compliance with these T&C;
13.3.3 react to claims of breaches of law raised by third parties; or
13.3.4 safeguard the rights, property or personal safety of Runtastic, its users and the general public.
13.4 Use of Content. The user grants Runtastic the irrevocable, free, non-exclusive and unlimited right to use all content generated, transmitted, saved and published by such user. Accordingly, Runtastic shall have the right to use, irrespective of the type of usage, all content both as part of the Runtastic platform and any other activity of Runtastic or any company affiliated with Runtastic. This shall include the right to change and edit such content, unless such changes or edits impair material interests of the user. In this connection, the user waives, to the extent legally permissible, all intellectual property rights. However, to the extent feasible, in the event that Runtastic uses content created by a user outside the Runtastic Products, Runtastic shall note that such content was created by the user.
13.5 Ownership. Runtastic does not claim ownership of any content created by users and will not supervise such content.
13.6 Deletion. Runtastic reserves the right to delete content created by users, such as routes, photos, events or comments without giving reasons. In this event, the user shall be notified and, in the event of a breach of these T&C, may be sanctioned in accordance with Section 12.
13.7 Inaccurate Content. Runtastic shall not be responsible for inaccurate content created by users, e.g., details regarding routes or events etc
15.1 Limitation. Runtastic does not represent or warrant that
15.1.1 the Runtastic Products will be available at all times, or that they and the necessary hardware and software will be completely free from errors; and
15.1.2 the transmission of data via other systems, in particular the internet and telecommunication networks, is not tracked, recorded or distorted by third parties.
15.2 Own Risk. The user uses the Runtastic Products exclusively at its own risk. This applies, without limitation, to
15.2.1 the related use of any hardware, including, but not limited to, (i) the respective smartphone, e.g., in the course of using the feature "measuring pulse", by pressing the photo light for a prolonged period, the user's finger may heat up, (ii) chest straps, and (iii) smartphone dongles;
15.2.2 downloading of the user's own and third party content; and
15.2.3 any use by the user of data created or provided by Runtastic, including, but not limited to (i) measured pulse or altitude details, or (ii) recommendations for actions, e.g., workout plans etc. The user explicitly acknowledges that any such data or content may contain errors, and Runtastic does not, to the extent permitted by law, assume any responsibility for the correctness of such data.
15.3 Medical Advice. The use of any software or hardware offered by Runtastic is no substitute for the consultation by the user of a specialized doctor.
15.4 External Content. Additionally, Runtastic does not make any representations or warranties with respect to external links, banners or other information and marketing offers that may be made accessible to the user. Any contractual arrangements entered into between the user and a third party provider, e.g., via linked websites or banners, result in a contractual relationship between such user and the third party provider only. Runtastic does not make any representations or warranties with respect to products or services of third party providers.
16.1 General. Runtastic shall be liable as currently provided by law, regardless of the statutory basis of such liability (precontractual, contractual, tort) only if Runtastic has caused a certain damage willfully or with gross negligence. In the event of slight negligence, Runtastic shall not be liable to other businesses and shall be liable to consumers only for personal damages. Runtastic shall not be liable to businesses for follow-on damages, mere pecuniary losses, lost profits, or damages resulting from claims of third parties.
16.2 UnlContent. Unless required by statutory law, neither Runtastic nor any of its business affiliates shall be liable for damages resulting from the use of content made accessible through the use of the online platform or other forms of use of the online platform or mobile apps. This also applies to damages resulting from errors, problems, viruses or loss of data.
16.3 Downloads. Runtastic assumes no liability for downloaded material or material obtained as a consequence of using the Runtastic Products. The Registered User is solely responsible for any damages caused by such materials to his computer or smart phone system or for information that is lost as a consequence of downloading materials from any of the Runtastic Products.
16.4 Conflicts. The Registered User is exclusively liable for any claims of lawsuits of any kind in any way derived from or related to conflicts with other users. The Registered User acknowledges and accepts that Runtastic will not, under any circumstances, be liable for the acts and omissions of other users, including the damages associated with such acts or omissions.
17.1 Indemnification. The user shall indemnify Runtastic for all claims raised by third parties as a result of an infringement of their rights by the user in connection with content uploaded to the Runtastic.com platform or any other of the Runtastic Products by such user or as a result of any other usage by such user of applications available from Runtastic. The user shall bear the costs of any legal proceedings, in which Runtastic may be involved in connection with such claims, including all court costs and attorney’s fees to the extent permitted by law, unless the user was not at fault in causing such infringement.
17.2 Support. In the event that a claim is brought by a third party, the user shall promptly, truthfully and completely make available to Runtastic all information available to such user that may be necessary to verify such claim and defend against it. Any additional claims for damages that Runtastic may be entitled to bring against the user shall not be affected.
18.1 General. Runtastic reserves the right to amend these T&C from time to time for a number of reasons including, without limitation, for commercial reasons, to comply with applicable law or regulations, or for customer service-reasons. At any time, the then-current version of these T&C is available for viewing on the Runtastic.com platform as well as in the apps.
18.2 Changes to these T&C, other than changes to Section 3 require the consent of the respective Registered User, to whom the changed T&C shall apply. If Runtastic intends to implement such changes to these T&C, Runtastic will give the user as much prior notice of such changes as possible. Such notice shall be made on the relevant pages of the Runtastic.com platform or on any other device through which the user accesses the Runtastic Products.
18.3 In the event that the user does not consent to the changed T&C, it shall not be permitted to any further use of the Runtastic Products.
18.4 Written Form. Subject to Sections 18.1 to 18.2.2, any changes to these T&C must be made in writing. No ancillary oral arrangements exist.
19.1 Severability Clause. In the event that individual provisions of these T&C shall be or become invalid, all other terms and conditions shall remain in full force and effect.
19.2 Governing Law and Jurisdiction.
19.2.1 These T&C and all contractual relations and litigation between the users and Runtastic shall be governed by Austrian law, excluding the conflict of law-provisions of the United Nations Convention on Contracts for the International Sale of Goods.
19.2.2 Place of delivery and exclusive court of jurisdiction shall be Linz, Austria.
Last updated: 13 Apr, 2017
Last updated: 13 Apr, 2017